Office AdministratorReceptionist

Benefits:

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Office Administrator. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

Complete internal job file quality reviews

Handle inbound and outbound telephone communication

Prepare estimates and billing invoices

Coordinate crew and job scheduling

Perform basic accounting functions such as A/R

Assist in employment recruiting activities

Office administrative duties such as preparing email and written correspondence

Perform detailed and accurate data entry

Assist other departments, as needed

Position Requirements

2+ year(s) of administrative or office-related experience

Experience with billing, quality assurance, and scheduling a plus

Experience in service industry environment a plus

Possess polite, confident, and excellent customer service skills, including listening and questioning skills

Excellent organizational skills and strong attention to detail

Capability to work in a fast-paced, team-oriented office environment

Proficient in Microsoft Office (i.e., Outlook, Word, Excel)

Ability to learn new software, including Xactimate® and proprietary software

Minimum of HSD/GED

Able to successfully complete a background check subject to applicable law

Hours

40 hours/week, flexible to work overtime when required

Ability to handle emergency phone calls after hours on rotating basis, one week per month

Office hours are Monday-Friday, 7:30am -4:30pm

Pay Rate

Competitive pay based on experience

SERVPRO of Upper Bucks, NW Hunterdon County is an EOE M/F/D/V employer

Each SERVPRO® Franchise is Independently Owned and Operated. Revised 05.24

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.