Senior Administrative Assistant

SENIOR ADMINISTRATIVE ASSISTANT

Would you like a career where you can be part of an organization committed to serving its community through excellent customer service?**

The City of Santa Rosa is committed to building a workforce reflective of our community and establishing a lasting culture of equity and belonging within our organization. Our collective talents and expertise contribute to high-quality public services that support a vibrant, resilient, inclusive City for our community and visitors. We celebrate a diverse workforce and welcome all qualified candidates to apply.

THE BENEFITS OF CITY EMPLOYMENT: In addition to offering a rewarding work environment, opportunity for career growth, and excellent salary, the City of Santa Rosa provides a generous suite of benefits, including retirement through CalPERS, a competitive leave accrual package, your choice between two health plans, and top of the line employer paid vision and dental coverage. More information about available benefits can be found HERE {target="_blank"}.

Additional benefits include:

12 paid holidays annually, plus 2 to 3 "floating holidays" per year depending on years of service;
$500 annually for wellness;
Paid Family Leave;
Flexible schedule (9/80) available, with management approval;
The City of Santa Rosa is a Public Service Loan Forgiveness employer!

ABOUT THE POSITION: Senior Administrative Assistants provide critical administrative support to the operations of City Departments in locations across the City, including Human Resources, Finance, Planning and Economic Development, Recreation and Parks, Transportation and Public Works, Housing and Community Services, Water, City Manager's Office, and Police.

This recruitment is being conducted to fill various current vacancies in the Transportation and Public Works department (specifically in the Transit and Capital Projects Engineering (CPE) divisions) and in the Water department. Additionally, this recruitment will provide an eligible candidate (hiring) list that will be utilized for future vacancies City-wide.

THE IDEAL CANDIDATE: The ideal candidate will possess:

A strong desire and proven ability to provide excellent customer service.
Outstandingteamwork skills.
Exceptional interpersonal and problem-solving skills.
Excellentverbal and written communication skills.
Exceptional writing skills including proofreading and editing.
Two or more years performing complex administrative support duties in an office setting.
Intermediate to advanced computer and software skills including Word, Excel, PowerPoint, Outlook, and database.
Bilingual in English-Spanish, is desirable.

HOW TO APPLY: Please complete a thoughtful, thorough Supplemental Questionnaire submission. As part of the selection process, your responses to these questions will be scored using criteria specific to this position. Incomplete responses, or responses such as "See Resume" can result in disqualification from the selection process.

https://www.governmentjobs.com/careers/srcity/jobs/4693691/senior-administrative-assistant

ADDITIONAL REQUIREMENTS: Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter.

THE SELECTION PROCESS: The selection process will include a minimum qualifications assessment; and may also include an application and supplemental questionnaire review and online skills test, followed by department selection interviews.

Examples of Duties and Responsibilities

Essential Duties: The following duties are considered essential for the job classification:

Perform a wide variety of difficult and complex office support duties
Use a computer with word processing software to produce and edit letters, memoranda, reports, or other materials from rough draft, or notes
Input and retrieve information using a personal computer or computer terminal
Answer and direct a large number of calls, using business telephone systems
Understand, interpret, and provide specific information regarding department services or policies to the public or other City employees, in person, over the telephone or by mail
Prepare documents, such as agendas, memoranda, bid specifications, permits, legal notices, Personnel Action Forms, purchasing requisitions, payment requests, evaluations, and other materials
Examine documents, records, and forms for accuracy, completeness, and conformance with applicable rules and regulations
Proofread, code, check and record information
Establish and maintain alphabetical, numerical, index, and cross-reference files
Compose routine correspondence and reports on behalf of managerial and professional staff
Process and distribute incoming mail
Create, modify, and revise forms, computer applications, and other related material and processes
Establish and maintain systematic filing of data related to word processing
Maintain and order supplies and equipment
Prepare sensitive personnel documents
Receive and record fees for bid specifications, permits, and other City charges
Perform arithmetical calculations and prepare statistical reports
Schedule and coordinate meetings, classes, travel arrangements and interviews
Gather, tabulate, and interpret financial information
Update City codes, manuals, and other documents
May provide assistance to Administrative Assistants when responding to non-routine questions, problems, or situations
Provide agenda follow-up duties to insure proper distribution
Perform file research on a number of municipally related topics
Perform related duties as assigned

Required Qualifications

Knowledge of: Modern office procedures and practices; organization, procedures, and operating details of the City department or division to which assigned; correct punctuation, spelling, and grammatical usage; basic business arithmetic; modern office equipment including personal computers, computer terminals and business software; filing, indexing, and cross-referencing methods; financial record keeping and reference sources.

Ability to: Perform difficult and complex office support work involving independent judgment and requiring accuracy and speed under tight deadlines; effectively communicate orally, both in person and on the phone; operate modern office equipment with skill and efficiency; interpret and apply office methods, rules, and policies; understand and independently carry out oral and written directions; maintain complex records; effectively meet the public in situations requiring tact and poise; establish and maintain cooperative relations with subordinates and superiors; perform arithmetical calculations; type at a speed of not less than 50 net words per minute from clear copy. Experience and Education: Any combination of experience and education that could provide the required knowledge and abilities would b