MDA NOC Technician

Trace Systems

MDA NOC Technician

US-UT-Hill AFB

Job ID: 2024-6017 Type: Regular Full-Time

of Openings: 1

Category: Information Technology Hill AFB, UT

Overview

Job Title: GCN Network Technician - Tier I

Job Location: Hill AFB, UT

Responsibilities

GCN/MDA NOC technicians perform monitoring and troubleshooting of the long-haul connections that make up the Ground-based Midcourse Defense Communications Network (GCN) to provide network services in support of the Ballistic Missile Defense System (BMDS). The supported network is essential to the integrated, layered, ballistic missile defense system (BMDS) used to defend the United States, its deployed forces, allies, and friends against all ranges of enemy ballistic missiles in all phases of flight.

These connections, using technologies such as Time Division Multiplexing (TDM) and Dense Wavelength Division Multiplexing (DWDM), can include transport devices such as Multi-Service Provisioning Platform (MSPP), Promina, Optical Digital Cross-Connect (ODXC), Ciena CoreStream and 6500, ADTRAN, and SafeNet encryptors.

Providing services over these long-haul connections also require the monitoring and troubleshooting of network devices such as Juniper Routers. Network monitoring includes the use of programs such as Cisco Prime Optical, Cisco Transport Controller, IBM Netcool, and Sycamore SilvX.

Qualifications

An active, in-scope US Government issued Secret clearance

Due to the nature of the work and US Government required, US Citizenship is required

A minimum of two year's of working knowledge of Remedy Global Ticket Management System

Relevant experience and expertise with at least one transport technology, i.e. OTN, MSPP, or ATM

Basic knowledge of IP circuits and routers

DoD 8570 IAT-II certification (Security+, CCNA-Security, etc.)

Desired Qualifications:

The candidate must be able to multi-task and manage/prioritize workload to include monitoring multiple Network Monitoring Systems, fielding customer calls via unclassified and classified phone systems, maintain situational awareness via classified chat rooms, and utilizing Global TMS to document all steps taken to identify and resolve service affecting incidents.
This role is expected to perform advanced troubleshooting and network analysis to determine points of impact for outages and maintenance actions not coordinated with DISA, in addition to steps necessary to mitigate service impacting outages, degradations, or demand maintenance actions/control seizures.
Execute alt-route actions on high priority circuits with very short turnaround time to avoid mission failures due to lost link conditions on flight control circuits, loss of PED quality video feeds to PED sites, and loss of critical support services such as secure communications, radar data, and weather data.
The successful candidate must be customer service oriented and be able to communicate effectively with our mission and government partners to ensure proper assessment of operational/mission impacts and prompt response to priority circuits.

Education:

High School diploma or equivalent

Trace Systems:

Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad---- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.

To Apply: We invite you to p ut your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text 'tracejobs' to 97211 or apply directly through our website at www.tracesystems.com. #jointracesystems

Trace Systems is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, disability, veteran status, national origin, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by law.

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