Applications Analyst III - ClinDoc

Position Highlights:

• Position: Application Analyst III - ClinDoc
• Location: 4901 Searle Parkway, Skokie IL
• Full Time
• Hours: Monday-Friday, 8am- 4:30pm
• Hybrid Schedule

Job Summary:

As the Application Analyst III at Endeavor Health, you will be responsible for facilitating specific areas of IT including full life cycle management, from analysis and design to deployment and maintenance of technology solutions and platforms. In addition, you will identify opportunities with the goal of reducing manual efforts, supporting the growth of the organization, promoting patient and user experience, and creating innovative solutions with operations. You will foster strong working relationships with key stakeholders, promote the consistent use of available tools, techniques, workflows, and platforms, and perform administrative tasks as assigned.

What you will do:

• Under general direction, facilitate the use of technology by the end-user and ensures systems are performing at more efficient levels.
• Designs and documents application changes and new features or defects in application area assigned.
• Prioritizes, reviews, and responds to customer requests and leads customer meetings.
• Recommends, contributes, and leads efforts for application and workflow process improvements.
• Uses best practices and knowledge of internal or external business issues to improve products/services or processes.
• Provides application support to other teams based on subject matter expertise.
• Maintain all assigned applications and version levels.
• Develops and executes test plans according to standards.
• Completes necessary internal reporting and reports status to management.
• Completes any other applicable requests from management.
• Acts as a resource for colleagues with less experience, providing informal guidance to junior staff.
• Ability to work a varied schedule, on-call hours, and hours as required during crisis situations
• Leads, develops, and executes application projects and project plans according to standards.
• Adheres to all department standard operating procedures and customer service principles.
• Performs other duties as assigned.

What you will need:

Minimum Education Level

• Bachelor's degree with four (4) years previous experience in IT or relevant user experience OR
• Minimum of six (3) years of relevant IT experience or relevant user experience.

Level of Education Preferred

• Bachelor's degree or equivalent work experience

Minimum Licensure Requirements

• Licenses specific to portfolio of responsibility within specified timeframe

Minimum Certification Requirements

• Certifications specific to portfolio of responsibility within specific timeframe
• Preferred certifications: Epic ClinDoc / Stork or other Epic certs

Minimum Work Experience

• Four (4) to six (6) or more years of experience relevant to portfolio of responsibility in a healthcare setting or related industries.

Minimum Work Experience Preferred

• Previous healthcare experience.

Skills:

• Able to communicate with operational/senior leadership with little direction or coaching.
• Must be able to work independently and in a team setting, possess excellent verbal, written, customer service, and project management skills.
• Serves as key point person for technical and operational leadership for problem resolution and project management.
• Able to mentor and educate junior team members.
• Utilizes effective analytical and troubleshooting skills with minimum to no assistance.
• Continually seeks to utilize technology in order to improve systems and procedures/processes.
• Typically resolves complex problems or problems where precedent may not exist.

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.