Workway
Fraud Specialist
Job Location
Seal Beach, CA, United States
Job Description
Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.
We are looking for an experienced Fraud Specialist who is responsible for the specific duties listed below.
Essential Duties Related to ONS, Deposit, and ACH Fraud
- Verify all potential ONS, Deposit, and ACH fraud as identified in the Bank's Fraud Detection Systems.
- Following Exception Item procedures and performing the accurate protocol.
- Notify Branch Operations on any questionable items to obtain approval.
- Track and retain exception item resolutions.
- Monitoring of Client and Fraud Detection Systems.
- Open Fraud Claims as soon as the fraud is confirmed with the cardholder.
- Review all fraud activity reported on the Client for any chargeback rights or possible recovery
- Responsible for working the fraud claims in a timely manner to ensure compliance with Regulation E.
- Maintain all Fraud Logs up to date for management and accounting purposes.
- Maintain proper follow-up on any investigative leads on any fraud cases. This includes: chargebacks, photos, retrieval, and police leads.
- A high school diploma or equivalent is required, and an is desirable.
- Minimum 1-year experience in a banking security environment and/or 1 year experience in a credit or debit card processing environment.
- Background in overall bank operations is required.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!
Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO. To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.
Location: Seal Beach, CA, US
Posted Date: 11/23/2024
Contact Information
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