Spa Manager (M/F/D)

In our resorts, guests experience an unforgettable time: right on their doorstep, active, emotional, with fun, excitement, style and a high feel-good factor. Our employees should also feel comfortable. They are team builders, entrepreneurs - and above all, they are passionate hosts. Our guests feel this in the positive charisma and personal commitment. This is how the unique A-ROSA holiday feeling is created The A-ROSA brand is innovative and always on the move with reliably high quality. The A-ROSA philosophy also extends to Italy and for a new prestigious 5-star hotel, located on the western shore of Lake of Garda, we are looking for a Spa Manager . This role reports directly to the General Manager of the Hotel and cooperates with the external RSPP. Responsibilities The SPA Manager will be responsible for the efficient operations of the SPA department by coordinating a team of therapists, cosmetologists, masseurs, pool runners, sports trainers, hairdressers and SPA receptionists, providing holistic wellness, beauty treatments and services, overseeing the overall smooth SPA running and efficiency. The SPA Manager will guarantee that every day-by-day SPA processes, standards and procedures are implemented, provided and maintained at the highest level in every corner of the SPA. The SPA Manager will develop the SPA team, assure all administration duties (e.g., but not limited to time scheduling, cost control and supplies) are well maintained and effective. The SPA Manager will assist in welcoming and orientating customers, SPA reservations, always with the top level of hospitality and professionalism, consenting special requests if possible. We offer a full time and permanent labour contract according to C.C.N.L. Settore Turismo with high level compensation, staff house, 5-star canteen and breaks, high level learning activities, Food&Beverage discounts, Family&Friends discounts in the Resort, Fitness area free entrance in some slots, strategic position (just 1 km of distance from the Resort to Salò beaches, ferries pier, historic center and promenade) and career opportunities in a successful and international group. How to apply Apply attaching an updated CV with both a photo and the authorization to use the personal data in compliance with GDPR 679/16. The Hotel “AROSA Lago di Garda” is proud to be an equal opportunity workplace in compliance with the laws 903/77 and 125/91. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Minimum Requirements Minimum 3 years of management experience in a luxury SPA Proven knowledge of the holistic and wellness trends A SPA qualification is preferable Experience and familiarity with all health and safety rules (e.g., the legal/fire/safety practices pertinent to the role) Italian, German and English confidence are mandatory High confidence with Microsoft Office Suite (especially Excel) Team building, high standing, stress management, high attention to details, problem solving, punctuality, proactivity, flexibility, customer centricity and humility are a must Legal right to work in Italy J-18808-Ljbffr

Location: emilia-romagna, IT

Posted Date: 11/24/2024