Skin Care Ambassador

This year Germaine de Capuccini has seen its 60th anniversary, and we are expanding our UK training team. As a world-leading skincare specialist, Germaine de Capuccini is loved in over 85 countries for its luxurious treatment journeys and powerful products. We are experts in combining cutting-edge skincare with exotic rituals.

We are looking for a Skin Care Ambassador ideally situated in the Berkshire region.

Key Responsibilities

• Develop and deliver a thorough understanding of the Germaine de Capuccini brand and its rituals.
• Delivery of daily skincare workshops and treatments, with a delivery of a high-quality service and product knowledge
• Build relationships with customers and team members.
• Achieve monthly retail targets, lead by example, and regularly run incentives.
• Promote a culture of high standards of cleanliness within the department.
• Ensure stock and brand visual merchandise are well presented at all times.
• Stock monitoring, rotation and ordering, to requirements to achieve sell-out and targets.
• Commit to ensuring treatments are delivered to the highest possible standards.
• Act as an ambassador of a global brand.
• Administrative duties will include maintaining a daily calendar, and monitoring and reporting.
• The use of Microsoft Office, along with other administrative requirements, is key to the role.
• Assisting with customer transactions.
• Responsible for maintaining a high standard of treatment hygiene within the treatment environment.
• To be flexible and always prepared to support the business needs when required.
• Support at customer and industry events when applicable.

Experience and qualifications required

• A minimum of 1 - 2 years of experience within the Beauty/Spa/ retail industry as a therapist.
• Experience of working in a fast-paced environment, delivery, excellent customer service skills and skincare product knowledge.
• Trained face and body therapist up to NVQ Level 3 /City & Guilds or equivalent
• Advanced electrical treatment training is preferred but not essential.
• NVQ / City and Guild Level 2 with 2 years experience also considered.
• Strong retail experience.
• Confident with IT including power point/outlook/excel.

Qualities

The right person for our team will love a challenge. Is passionate about skincare. They will have exceptional communication and presentation skills. An ability to engage with the end consumer.

Self-motivated to work independently and enjoy coming together as part of a team.

Adaptive to changing workloads due to the fast-moving pace of the beauty industry and our luxury brand.