Field Engineer

Come and join the Littlefish team!

Work location: Various client sites throughout the UK (Base location Watford)

Salary: £35,000 plus overtime & expenses

Ability to obtain Security Clearance (Must have lived in the UK for at least 5 years).

You may be required, upon request from the Company, to support shift patterns that fall outside your contractual agreement. These shifts may occur during weekends and/or evenings. Any work undertaken beyond your agreed contractual terms will be compensated as overtime. This is necessitated because of the needs of our clients that operate their services across seven days per week.

Here at Littlefish, we look for people who can make arealdifference and become a giant slayer.As the world around us continues to change, we look for people who grab that change with optimism and excitement.Theseare thepassionate and high performingpeoplewho enjoy and thrive onthinking outside the box.

Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, andadd toour skills and experienceas we see Littlefish grow.

So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you.

The role and what youll be getting up to on a day-to-day basis:

Littlefish are seeking a Field Engineer to join our ever-growing team. The main role of the Field Engineer is to provide effective onsite and remote technical support to any Littlefish contract customers for hardware, software, mobile and print problems. Additionally, you will be responsible for device builds and hardware installations, as well as basic network/server troubleshooting and administration. This role is predominately field based.

What can we offer you?

• Through our one-of-a-kind training programme, the Littlefish Academy, you can increase your earnings by £4,500. The Littlefish Academy is a structured learning and development program that gives you the opportunity to improve your technical ability, enhance the quality of service you provide to our customers and increase your earning potential.
• Referral bonus scheme of £1000 when you successfully refer a friend.
• Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals.
• Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare, i.e., Dental, Optical, Physio, plus much more!
• Company Pension Scheme
• Pizza Fridays!
• Company social events
• 25 days annual leave plus public / bank holidays
• Purchase and sale of annual leave scheme

What are we looking for in the successful candidate?

• IT operational support working across a range of up-to-date technologies including desktop/laptop/printer hardware, Office 365, MS Exchange, Windows 11/10, Azure Active Directory, Intune, Apple OSX and iOS, deployment technologies Autopilot, Jamf.
• Good problem-solving skills.
• Full clean UK driving licence.
• Professional Profile Pre-requisites include minimum of two years experience in a similar technical role.
• Willing to travel and overnight to sites around the UK.

Life at Littlefish:

Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.

I am High Performing-I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.

I am Passionate-We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another.

I Have a Can-Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!

So, if you feel like you can make a tangible difference, apply today, and join us on this journey.

Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported.

We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly.

Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a option has a prefer not to say).