Claims Handler

Claims Handler – Contents and Gadget
Have you worked with mobile phone or gadget insurance claims?
If so, this could be the job for you!
We are looking for people to work on a Hybrid basis for a growing claims company.

Where: Hybrid with our Newcastle under Lyme office, ST5
When: Monday - Friday, 7.5 hours per day, with a 1 hour lunch, 37.5 hours per week
Salary: £22,500pa - £24,000pa DOE

What you will be doing:

• Owning a caseload of insurance claims across a multi-client team
• Being available to field calls from customers, clients and suppliers.
• Being responsible for the pivotal part of the customer journey regarding their insurance claim
• Engaging with clients, customers, and suppliers via an omni channel approach which includes email, phone, and our bespoke messaging service

What we need from you:

• Previous customer service experience
• Previous Insurance industry experience (Household) - desirable but not essential
• Good IT skills with the ability to use multiple systems (Microsoft, bespoke packages)
• Good communication skills
• Good organisation skills

Benefits

• 28 days holiday
• Birthday off work
• Charity Days Off
• Healthcare
• Can purchase extra holidays
• Cycle to work scheme
• Paid lunch once a week when in the office
• Team nights out
• Annual Staff awards

Interested?

Call Laura on 07747 446152 or email for more information

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Location: Porthill, GB

Posted Date: 11/24/2024