Human Resources Officer

Position: HR Officer

Company: Elizabeth School of London

Location: (ON-SITE), Northampton, UK

Employment type: Full time, (40 hours), Flexibility if required

Salary : £30K

Start Date: Immediate Start

Full Right to Work Status in the UK Required

About the Elizabeth School of London

The Elizabeth School of London (ESL) is a higher education provider committed to delivering high quality programmes on campuses in six major UK cities - London, Birmingham, Leeds, Leicester, Manchester and Northampton.

With an inclusive approach to student recruitment, we provide one-to-one academic and careers advice to widen access to higher education for groups currently underrepresented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve, which is why we pay the utmost attention to student satisfaction.

As an inclusive organisation, we believe in education for all, but not one size fits all, so we place great emphasis on providing opportunities and support for anyone with the ambition to achieve their true potential.

Purpose of the role

The Human Resource Officer will report to the HR Manager and is responsible for all HR related matters, procedures, and practices on the relevant campus. They are responsible for ensuring the culture of ESL is developed and embedded into campus everyday life. They will provide the HR Manager reports on all HR related matters/issues on campus and liaise with the HR team to suggest solutions or recommend change.

Main duties and responsibilities

• Work with line managers and employees to appropriate guidance channels and act as a point of escalation for key HR matters or issues that arise.
• Acts as a single point of the contact for the employees and liaise with line managers.
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Develop and maintain strong relationships with all staff to achieve high levels of trust, respect, and professionalism.
• Provide Generalist HR service to staff.
• Work closely with recruitment team to direct and participate in the interview process, scheduling, and onboarding of new candidates.
• Ensure new hire induction is carried out for all new joiners.
• Liaise closely with central HR team to ensure all HR policies and practices are followed out and implemented.
• Maintain accurate and up-to-date employee records, including personal information, attendance, and leave records.
• Prepare and distribute HR-related documents, such as employment contracts, offer letters.
• Collaboration with line managers to manage employee onboarding and offboarding processes.
• You will be required to undertake duties for any Associated Company within the PEN Group.
• Be flexible and show initiative; you will be required to perform other related duties to meet the ongoing needs of the Company.
• Support performance management activities, including performance appraisals and disciplinary processes.
• Culturally aware and possess the ability to influence and guide at all levels.
• Promote and encourage positive employee experiences, culture, and engagement.
• Right to work, verification of documents, references.
• Provide campus tours and ensure new joiners are settled.
• Ensure the delivery of core HR services.
• Ensure to follow the offboarding process.
• Be responsible for collecting information for monthly payroll.

Skills and Qualifications

Essential:

• Bachelor’s degree in human resources or related
• Efficient HR administration and people skills
• Fantastic knowledge of HR functions and best practices
• Excellent written and verbal communication skills
• Works comfortably under pressure and meets tight deadlines
• Proficient with Microsoft Office Suite and related HR software
• Remarkable organisational and conflict management skills
• Strong decision-making and problem-solving skills

Desirable:

Desirable - CIPD, or equivalent educational achievement (Level 5) plus experience.

Other information

The Human Resources Officer also be expected to demonstrate their commitment:

the ESL's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of ESL's Environmental Policy.

to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, and other visitors to the campus.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned

Benefits

• Annual leave (5.6 weeks) + bank holidays.
• Workplace pension scheme.
• Company Sick Policy (from January 2025).
• Statutory Sick Pay (SSP) (until December 2024).
• Statutory maternity/paternity pays.
• Career development opportunities
• Training and self-development opportunities.
• Gym membership discounts
• Retail discount schemes
• Cinema discounts
• Grocery discounts
• Cycle to work
• Investing and savings opportunities
• Financial wellbeing – personal debt advise.
• Financial wellbeing education
• My Mind Pal (mental fitness)