Senior Roadfreight Account Manager

Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.

Metro has experienced fantastic growth in its European Roadfreight division over recent years and aspires to be an industry leader in European Overland services. We have a fantastic opportunity for the right individual to join a strong and dynamic team as we continue our rapid expansion.

Due to organic growth, we are looking to add an experienced Roadfreight Account Manager to our European Roadfreight team based in Earl Shilton.

You will be responsible for the daily management and operations of some of our key clients, making sure that their goods are delivered quickly and cost effectively via our wide network of services and partners.

The role would suit someone with several years’ experience within the European Roadfreight market who would like to work in a vibrant and forward-thinking company, within a friendly but high achieving team.

Key Responsibilities:

Management of Roadfreight Accounts

• Be the main point of contact for some of our key clients
• Develop relationships with key stakeholders and gain a deep understanding of the client’s requirements
• Using your knowledge and experience to best manage shipment flows and find solutions for the client
• Daily handling of shipments / quotes / queries

Development and Commercial Awareness

• Keep in regular with clients and explore opportunities to grow and maintain our business further
• Understand the commercial implications of how you move shipments
• Have a good understanding of market rates and contacts within the European Roadfreight marketplace

Integration

• Adopt Metro’s unique customer-focussed approach in your day-to-day practices
• Understand the business as a whole and assist in our growth and prosperity
• Work closely with our commercial team as new accounts are onboarded and require integration
• Understand our internal systems, practices and ways of working

General Skills

• Ambitions to develop your career further and take on leadership roles as we grow.
• Proven experience in European Roadfreight, ideally 5+ years
• Excellent written and verbal communication skills
• Excellent planning and attention to detail
• Excellent customer service skills and experience in a customer facing role.

Why choose Metro?

• Competitive salary including a bonus which is paid twice a year!
• Access to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much more.
• Health cash plan.
• Octopus Electric Vehicle car scheme.
• Free parking.
• Respectful working environment.
• Plenty of opportunities for training and development