Operations Manager - Wales

Join Teaching Personnel!

Make a difference every day, in the lives of pupils, teachers and schools.
Part of the dynamically growing Supporting Education Group, Teaching Personnel is the UK's leading education recruitment agency, and since 1996 thousands of teachers and school support staff have worked directly through the agency in short and long-term positions. We have 80+ branches across England & Wales and are the first-choice agency for over 12,000 job seekers. We match talented educators with schools and whether it is finding the best teaching assistant to support Literacy skills or a Maths teacher to deliver curriculum continuity for a group of GCSE Maths pupils, our teams go home at night knowing they have played a part in the education of thousands of pupils and in the careers of countless educators.

We are currently looking to appoint an additional Operations Manager to continue the growth and trajectory of our high performing Wales territory! Our amazing Wales regions consist of 8 branches and over 30 passionate consultants and managers. This role will provide the opportunity to take ownership and accountability for a sub-region within the wider Wales territory and help shape its overall continued growth and expansion.

This new opportunity will enable the current branch network to be supported effectively in increasing business revenue and GP, continuing staff development and retention as well as increasing educator utilisation. This opportunity will encourage the successful applicant to work under pressure and problem solve to ensure the smooth running of their new Region, as well as working cohesively with other Operations Managers and members of the Teaching Personnel Senior Management Team.

Within this team, the successful applicant will use strategy and wider thinking to create a culture to drive performance growth, talent acquisition and expansion, with direct line management responsibility of a team of passionate Branch Managers. This vacancy could be suitable for Senior Branch Managers, or current Location/Regional Managers looking to take the next step in their forward-thinking career. The successful applicant would work in a thriving new Region which has huge potential to grow, where a supportive environment, winning culture and high performance are already embedded. Within the company, your values and styles would match ours at Teaching Personnel, focusing on developing others, delivering world-class customer service and championing quality and passion for education.

The successful Operations Manager will provide effective leadership and management of several designated branches and clients so that a quality service is provided in a manner that supports Teaching Personnel's values, enhancing the reputation of the wider Company, and leading to business growth.

As an Operations Manager you will be expected to:
* Manage performance of whole teams, Branch Managers and individual Recruitment Consultants
* Manage and oversee client relationships and develop the existing client portfolio
* Ensure educator recruitment and attraction is meeting supply demands and always maintaining quality
* Ensure the wellbeing, productivity, and effectiveness of all Managers and Consultants across the Region.
* Meet quality and compliance expectations ensuring that policies are adhered to
* Communicate effectively with all stakeholders of the business


The Operations Manager role is key to ensuring the smooth running and high performance of teams. You will have the opportunity to network and learn from other Operation Managers and work collaboratively with Senior Managers across the business.

It is a demanding but a rewarding role with many layers, instantly you will be given autonomy over the decisions you make and the voice you are given to create a change culture.The successful applicant will be someone who can operate at a senior level and demonstrate a natural ability to inspire and lead others, alongside a willingness to roll up their sleeves and get stuck into any activity when needed.

An Operations Manager should lead by example, demonstrate our company's core values and always be a strong ambassador for Teaching Personnel. If you are a successful, experienced, high-performing Senior Branch Manager or above who feels ready to take the next step in your career then this fantastic opportunity could be for you.

Successful applicants should be able to demonstrate :

* A strong work ethic and the ability to lead from the front
* Proven success at growing and developing branches
* Embedded beliefs in teamwork, quality and integrity
* Strengths in all core business streams
* Always Improving attitude with a desire to learn and improve current performance / behaviours
* Passion for wellbeing and providing support to team members specifically around work placed health and mental health
* Effective organisation, strategic planning and communication skills
* Flexibility to adapt and change methods as required
* Experience in managing the performance of a team as well as the underperformance.
What We Offer

• The opportunity to work alongside and be mentored by best-in-class sector professionals who love seeing you grow and flourish
• A career path that can take you to the very top with several opportunities to promote every year
• Access to excellent training and development and fantastic market leading technology to give you the data, insights and resources you need to succeed
• Generous holiday entitlement which increases with service
• Additional cash bonuses for performance
• Two awesome award nights a year (summer and Christmas)
• Local incentives with prizes varying from a free lunch to a day at the races
• Holiday prize draws
• Discounted gym membership, discounts on purchases at a large selection of national retailers, free monthly cinema tickets
• Contributory stakeholder pension and life assurance

If all this is making you wonder what it would be like to work with us, don't hesitate: send us your CV and we will be in touch shortly to talk through next steps.

Location: Cardiff, GB

Posted Date: 11/24/2024