Night Telephone Operator

Experience unmatched sophistication in Mayfair at London Marriott Hotel Park Lane. Perfectly placed in the city centre, our 5-star hotel welcomes you with bespoke luxury amenities and close proximity to some of London's most famous attractions. Intuitively designed accommodation is infused with boutique-inspired touches and offers plush bedding, marble bathrooms and 24-hour room service. Some rooms showcase breath-taking views of Hyde Park. Settle in for a meal, Afternoon Tea or evening cocktails at Lanes of London, or maintain your health at The Club at Park Lane, our fitness centre featuring an indoor pool, steam rooms, massage services and a modern gym. Our light-filled venues, superior planning and world-class catering services make us a superb choice for hosting impressive business meetings, social events and more.

When it's time to explore London, you'll find the best of the city lies just beyond our hotel doors - from Hyde Park and Oxford Street to Marble Arch.We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide.Begin your career journey with Marriott. Your 5-star experience awaits.

Join us on an exciting journey in the heart of London's luxury hospitality landscape! We are looking for an At Your Service Night - telephone Operatorto join our award-winning hotel team, renowned for delivering exceptional hospitality. We are seeking a passionate individual with natural leadership abilities and a strong inclination towards luxury hospitality.

ARE YOU ELIGIBLE TO WORK IN THE UK?

A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020.

POSITION SUMMARY

Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our At Your Service Night - Telephone Operator take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the At Your Service Night makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

Doing all these things well (and other reasonable job duties as requested) is critical for At Your Service Night to get it right for our guests and our business each and every time.

WHAT WE CAN OFFER YOU

A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International, the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self.

• Competitive Salary + 28days holiday including bank holidays increasing to a maximum of 31 days
• 50% discount on Food & Beveragewhen dining in the hotel
• Service charge upon completion of probation
• Length of service rewards and invitations to afternoon teas
• Monthly/yearly recognition schemes
• World-class career opportunities within Marriott hotels tailored to your specific needs
• Heavily discounted room rates for you & friends and family -why not, we are after all the largest hotel company in the world!
• Professional learning and development opportunities - because a rewarding career is so much more fulfilling!
• Complimentary meals on duty
• Complimentary dry cleaning- we do like to make an impression
• Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations
• Pension scheme to help you save for the future
• Life assurance x 1 salary
• Competitive car lease schemes
• Cycle to work scheme - your wellbeing is important of course!
• Access to major high street discounts so you can treat your friends and family

Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

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