Tax Preparer Office Manager

Benefits:

Employee discounts

Opportunity for advancement

Training & development

At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it’s a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.

What you'll do here: Under general supervision, your position involves participating in management activities (productivity, tax prep work, marketing) for one office / kiosk. This position has access to and regularly works with information of a sensitive, highly confidential nature, and regularly deals with diverse matters, which require a working knowledge of the business.

Tax Preparation of returns following the Jackson Hewitt ProFiler system while maximizing customer service and increasing sales

Performs office administrative functions for opening and/or closing procedures

Perform other daily administrative functions like following up with clients or promos

Placement of advertising and other signage to promote Jackson Hewitt

Standing up and engaging with potential clients with marketing materials prescribed by the Franchisee and/or Leader

May supervise one or more seasonal hourly staff members at a single location or kiosk

Communicate with the Area Supervisor or Area Manager on the status of potential seasonal employees

Monitors associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems

Reviews goal sheets and other various reports and takes appropriate action where necessary

If a return is to be voided or put on hold you must reach out to save the return and utilize I am a 10

Maintains a prescribed uniform filing system for filing acknowledged, rejected, and complete tax returns

Skills you'll bring for success:

Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number)

High School Degree or equivalent related business experience

Course of study in management or in tax preparation and/or accounting preferred

One year of previous management or supervisory experience desired

Proficiency with a variety of basic computer software applications with accounting or tax preparation software

PTIN Certification: Yes

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.