Sales Manager - Holman Motorcars

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Holman Motorcars Fort Lauderdale has an outstanding opportunity for a Sales Manager to join the Holman family!

Job Summary:

As a Sales Manager representing the esteemed brands of Rolls-Royce, Bentley, and Aston Martin, you will lead our high-performance sales team, driving profitability, exceptional customer experiences, and brand loyalty. This role requires a proactive approach to sales management, integrating relational selling and daily engagement with our CRM to enhance customer retention, streamline operations, and maximize sales potential.

Key Responsibilities:

Leadership & Team Development

• Lead, coach, and develop a team of luxury vehicle sales professionals, setting high standards for customer service, product knowledge, and sales performance.
• Foster a culture of excellence aligned with the luxury image and values of Rolls-Royce, Bentley, and Aston Martin.
• Provide regular performance feedback and sales training, focusing on up-to-date product knowledge, consultative sales techniques, and customer-focused relational selling.

Customer Relationship Management (CRM)

• Utilize our CRM daily to manage the customer database, track lead conversions, and drive personalized follow-ups to enhance customer experiences and retention.
• Analyze CRM data to identify sales trends, potential leads, and opportunities for improvement within the sales team.
• Ensure CRM data accuracy by coaching sales team members on best practices for data entry and lead management.

Sales Process Optimization

• Apply our track system and strategies to maximize profitability across the sales cycle, with an emphasis on gross profit, customer satisfaction, and brand image.
• Develop sales strategies that align with ultra-luxury methodologies to achieve sales targets, manage inventory effectively, and meet monthly goals.
• Implement efficient processes for customer interactions, negotiations, and follow-up, ensuring a seamless ultra-luxury purchasing experience.

Customer Experience Management

• Uphold and exemplify the exceptional customer experience standards associated with luxury brands.
• Ensure the dealership's showroom and service areas reflect a premium atmosphere and are consistently engaging for prospective clients.
• Address customer inquiries, complaints, and concerns professionally, ensuring timely resolutions and reinforcing brand loyalty.

Inventory & Market Analysis

• Collaborate with the General Sales Manager and other department heads to optimize inventory levels, analyzing market demand, and aligning stock with customer preferences.
• Stay informed on market trends, competitors, and industry best practices to ensure the dealership remains competitive in the ultra-luxury segment.

Reporting & Performance Tracking

• Generate and deliver regular reports on sales performance, CRM usage, lead conversions, and customer feedback.
• Monitor KPIs set monthly and align team performance to exceed targets, analyzing data insights to make informed adjustments to sales strategies.

Qualifications:

• Minimum of 3 years of sales management experience in the luxury automotive sector, preferably with brands like Rolls-Royce, Bentley, or Aston Martin, Ferrari, Maserati, Lamborghini, Bugatti, and Pagani.
• Proven experience with OEM CRM practices and dealership CRM tools.
• Strong leadership skills with a history of motivating and managing high-performance sales teams.
• Excellent communication, negotiation, and customer service skills.
• A customer-focused mindset with the ability to cultivate and maintain high-end client relationships.

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
Click here for Washington State benefit information.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
Click here for Washington State benefit information.

Pay:

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Location: Lazy Lake, FL, US

Posted Date: 11/24/2024