Pension Administrator

About the company:

Alexander Lloyd is partnered with a market leading Pension Consultancy and are currently recruiting for experienced Pension Administrator to join their fast-paced and collaborative BAU Pensions Admin team on a permanent basis! This position is aligned to their Manchester office and operate a hybrid working arrangement of 2x days a week in the office, 3x days working from home.

About the role:

The successful candidate will provide pension scheme administration to a portfolio of Defined Benefits schemes ranging in size. As a Pension Administrator you will be responsible for providing manual calculations and processing payments of member benefits. In addition to this, you will:

• Provide excellent administration services to pension scheme members
• Dealing and responding to enquiries from members, via telephone and email and sending relevant correspondence.
• Escalate any potential problems and / or complaints for a quick resolution.
• Producing letter, emails and reports.
• Developing your knowledge and understanding of the pensions industry by keeping up to date with UK pensions regulations and legislation.

Key skills & experience:

• Current Defined Benefits administration, and strong manual calculation experience
• Strong understanding of UK Pensions regulations and legislations.
• Motivation – passionate in providing excellent customer service, whilst taking ownership of professional career development.
• Excellent communication skills – someone who can build strong relationships internally and externally and manage expectations.
• Experience with Profundo Pen 2 and Bizflow would be desirable but not essential.

If you’re ready to take your next step with an award-winning Pensions Consultancy, please apply today.