Shift Manager

Are you a natural leader looking to take on the responsibility of a Shift Manager? Are you ready for your next challenge and you looking for a ‘career move’, where you’ll constantly be challenged to grow and develop your skills?

This role will work across both Returns and Pre-Retail departments at our Northampton site. The Shift Manager is expected to manage the shift in the most efficient manner to achieve targets set by customer and company by effectively managing operational activities.

This is a Full-time, Permanent role, working a 4 on 4 off night shift pattern, 7pm-7am

Pay, benefits and more:

We’re looking to offer a salary of £40,000 per annum and 23 days holiday (including bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• Manage operational activities of any assigned contract, operational team and shift
• To understand the short to medium term plans of the customer and the operational requirements. Review operational volumes and forecasts to calculate labour requirements.
• Maintain of all warehouse related operational processes and procedures to ensure the effective delivery of set targets and KPI’s by monitoring the operational team performance through their middle management
• Regularly coach, mentor and support the operative team and implement structured development programmes.
• You will be maintaining the correct team culture and high customer service levels.

What you need to succeed:

• Strong team working skills and the ability to lead, motivate others and manage challenge, within a logistics environment
• Excellent communicator both written and verbal
• Extensive customer service experience and customer awareness
• Perform well under pressure and managing conflicting priorities whilst keeping a level head

We engineer faster, smarter, leaner supply chains

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.