TQR Consultancy Ltd
IT Project Technician
Job Location
Pillaton, United Kingdom
Job Description
We are seeking an IT Project Technician for one of our Plymouth based clients. As a key member of the IT services team, the successful candidate will lead on implementing I.T projects both on-site and remotely, as well as providing supporting the desk when required.
Key Responsibilities will include:
* Lead and execute IT projects in collaboration with business stakeholders and team members.
* Own and manage Service Records, ensuring timely updates and stakeholder communication.
* Maintain and update the Service Knowledge Management System.
* Prioritise and manage complex Service Records for internal and external clients.
* Provide exceptional customer service to all IT system users.
* Stay updated on emerging technologies to maintain expertise and support evolving business needs.
* Manage and administer cloud-based services.
* Undertake additional IT tasks as required by the Head of IT or other senior team members.
Essential Experience / Qualifications and Attributes Required:
* Career driven and keen to progress within I.T.
* Previous experience of working in a busy I.T department.
* Previous experience working in a customer-facing role.
* Support knowledge of Windows Server and desktop operating systems and Microsoft Office
* Knowledge of Microsoft 365 admin centre and Azure Active Directory.
* Knowledge of how to troubleshoot network issues.
* Demonstrable analytical approach to problem solving.
* Excellent written and verbal communicative skills.
* Full clean driving license.
Desirable:
* Basic knowledge of Microsoft System Centre.
* Basic knowledge of Microsoft Internet Information Services.
* Degree level qualification or above.
* ITIL exposure and awareness.
Opportunity: Permanent
Salary: Up to £45k DOE
Hours: Monday to Thursday – 07.30am to 16.30 Friday 07.30am to 12.30
If you are looking for a new challenge and have the relevant experience listed above, please submit an up-to-date CV by using the ‘apply’ button
Location: Pillaton, GB
Posted Date: 11/25/2024
Key Responsibilities will include:
* Lead and execute IT projects in collaboration with business stakeholders and team members.
* Own and manage Service Records, ensuring timely updates and stakeholder communication.
* Maintain and update the Service Knowledge Management System.
* Prioritise and manage complex Service Records for internal and external clients.
* Provide exceptional customer service to all IT system users.
* Stay updated on emerging technologies to maintain expertise and support evolving business needs.
* Manage and administer cloud-based services.
* Undertake additional IT tasks as required by the Head of IT or other senior team members.
Essential Experience / Qualifications and Attributes Required:
* Career driven and keen to progress within I.T.
* Previous experience of working in a busy I.T department.
* Previous experience working in a customer-facing role.
* Support knowledge of Windows Server and desktop operating systems and Microsoft Office
* Knowledge of Microsoft 365 admin centre and Azure Active Directory.
* Knowledge of how to troubleshoot network issues.
* Demonstrable analytical approach to problem solving.
* Excellent written and verbal communicative skills.
* Full clean driving license.
Desirable:
* Basic knowledge of Microsoft System Centre.
* Basic knowledge of Microsoft Internet Information Services.
* Degree level qualification or above.
* ITIL exposure and awareness.
Opportunity: Permanent
Salary: Up to £45k DOE
Hours: Monday to Thursday – 07.30am to 16.30 Friday 07.30am to 12.30
If you are looking for a new challenge and have the relevant experience listed above, please submit an up-to-date CV by using the ‘apply’ button
Location: Pillaton, GB
Posted Date: 11/25/2024
Contact Information
| Contact | Human Resources TQR Consultancy Ltd |
|---|