More Recruitment SLC LTD
Telephone Collections Agents
Job Location
Brightholmlee, United Kingdom
Job Description
TELEPHONE AGENTS-COLLECTION #S3 #SKIPTON #SHEFFIELD #LEEDS
Salary wise, you can expect a basic salary of up to £26,000 (depending on experience) plus a monthly bonus based on your performance, giving you a realistic earning potential of £30,000 + per year #uncapped
DEBT COLLECTION, CREDIT CONTROL, CUSTOMER SERVICE, KPI DRIVEN BACKGROUNDS I WANT TO HEAR FROM YOU! #SHEFFIELD #YORKSHIRE
You will be making and receiving telephone calls from businesses and individuals to recover outstanding debts
Handling difficult conversations in a sensitive and professional manner with customers over the telephone
Entering accurate records of conversations and payment agreements into a customer database
Following processes and guidelines regarding debt collection
Working in an open plan, contact centre environment – achieving personal and team targets
Accurately entering customer payment details into our systems - ensuring these are entered correctly first time around
Requirements
Previous experience working in a call centre or credit control type role is important
Clear and confident communications skills – both writing/data entry and over the telephone
Being comfortable working to targets – earning more money based on your achievements
Strong IT skills – we use different technologies and systems and need you to pick these up quickly
Happy to make outgoing telephone calls to customers - on occasions these can be difficult conversations
Problem solving abilities – able to ask the right questions to get the information you need
Other information
Benefits:
Welcoming working environment
Casual smart dress code
Company pension
Colleague discount scheme
Christmas Savings Scheme
Free on-site parking
Employee Assistance Programme
Attractive bonus, incentives and performance rewards
Death in service benefit
Hybrid working after 6 month probation 3/2 home
Call Nikki (phone number removed)
Job Types: Full-time, Permanent
Pay: £25,000.00-£26,000.00 per year
Location: Brightholmlee, GB
Posted Date: 11/25/2024
Salary wise, you can expect a basic salary of up to £26,000 (depending on experience) plus a monthly bonus based on your performance, giving you a realistic earning potential of £30,000 + per year #uncapped
DEBT COLLECTION, CREDIT CONTROL, CUSTOMER SERVICE, KPI DRIVEN BACKGROUNDS I WANT TO HEAR FROM YOU! #SHEFFIELD #YORKSHIRE
You will be making and receiving telephone calls from businesses and individuals to recover outstanding debts
Handling difficult conversations in a sensitive and professional manner with customers over the telephone
Entering accurate records of conversations and payment agreements into a customer database
Following processes and guidelines regarding debt collection
Working in an open plan, contact centre environment – achieving personal and team targets
Accurately entering customer payment details into our systems - ensuring these are entered correctly first time around
Requirements
Previous experience working in a call centre or credit control type role is important
Clear and confident communications skills – both writing/data entry and over the telephone
Being comfortable working to targets – earning more money based on your achievements
Strong IT skills – we use different technologies and systems and need you to pick these up quickly
Happy to make outgoing telephone calls to customers - on occasions these can be difficult conversations
Problem solving abilities – able to ask the right questions to get the information you need
Other information
Benefits:
Welcoming working environment
Casual smart dress code
Company pension
Colleague discount scheme
Christmas Savings Scheme
Free on-site parking
Employee Assistance Programme
Attractive bonus, incentives and performance rewards
Death in service benefit
Hybrid working after 6 month probation 3/2 home
Call Nikki (phone number removed)
Job Types: Full-time, Permanent
Pay: £25,000.00-£26,000.00 per year
Location: Brightholmlee, GB
Posted Date: 11/25/2024
Contact Information
| Contact | Human Resources More Recruitment SLC LTD |
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