Leisure Centre Duty Manager

Uppingham School Sports Centre (USSC) is looking for an individual with exceptional customer service skills and leisure industry experience to join us as a Leisure Centre Duty Manager.

USSC serves both the public, boasting around 1,300 members, and the school community. Praised by Lord Coe as ‘world class’, USSC features cutting-edge facilities, meeting the needs of the school's students and the wider community.

In this role, you will oversee the day-to-day management of USSC, delivering an exceptional customer service experience to staff, students and members of the public. You will also ensure the safe and smooth operation of the facilities, including the supervision of the leisure team.

Your key duties will include:

• Providing information and assistance to customers
• Maintaining the security of the building and its facilities
• Managing the membership sales process, including promoting activity schemes and sale promotions
• Conducting cash reconciliations with reception staff
• Ensuring a strict adherence to health and safety policies

You will be a calm, confident and approachable individual, who is adept at dealing with people. You will need to possess a first aid qualification, along with a National Pool Lifeguard qualification or the willingness to obtain these qualifications within a reasonable period. You will provide experience of working within the leisure industry, as well as experience of staff supervision and working as part of a team.

This is a full-time role, working an average of 40 hours per week, on a rolling rota to cover USSC opening hours. USSC is open from 07:00 am to 10:00pm Monday to Friday, 08:00am to 06:00pm on Saturday and 08:00am to 10:00pm on Sunday.

What we offer:

Uppingham offers a competitive salary, ongoing training, and an opportunity to work in a lively and friendly environment, with a community which values people. We are warm, compassionate, and mutually supportive.

Our benefits include:

• 50% Contribution towards premiums for the School’s private health scheme
• Discount on School fees
• Discount at a local nursery in Uppingham
• 25% Discount on holiday club fees for children of Uppingham or Maidwell Hall staff
• Westfield healthcare
• Westfield Rewards which gives discounts at various retailers, gyms, cinemas, and restaurants
• Contributory pension scheme
• Employee Assistance Programme
• In house Occupational Health Service
• Membership to dual-use Sports Centre (with a £25 annual joining fee)
• Free staff lunches during term-time
• Free annual Flu vaccinations
• Complimentary staff ticket for select School performances
• Cycle to Work scheme
• Recognised as a “Disability Confident” employer
• Recognised as a “Mindful” employer
• Recognised as “Investors in Diversity”

For further details and to apply please click the apply button.

The closing date for applications is Friday 6th December 2024.

Interviews will take place on Wednesday 11th December 2024.

Uppingham School is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the DBS.