Junior Account Manager

PorchPass is a fast-growing fintech start-up revolutionizing the lending industry by streamlining the traditional process for obtaining a manufactured home by leveraging cutting-edge technology and innovative strategies to provide tailored financial solutions to our clients. As we continue to expand our operations, we are seeking a skilled Junior Account Manager to join our dynamic team.

A Junior Account Manager plays a crucial role in managing and growing dealer partnerships, driving revenue growth, and ensuring the delivery of high-quality customer service.

Job Title: Junior Account Manager

Location: San Antonio, TX

Job Summary

The Junior Account Manager will be responsible for managing and expanding key dealer accounts. This role requires a deep understanding of financial technology products and services, a proven track record in account management, and the ability to achieve dealer satisfaction and revenue growth. The Junior Account Manager will work closely with cross-functional teams to ensure the delivery of tailored solutions that meet the unique needs of the dealers.

Key Responsibilities

Client Relationship Management

• Serve as the primary point of contact for key clients, building and maintaining strong, long-term partnerships.
• Understand dealers business needs and objectives to provide tailored solutions.
• Regularly meet with dealers to review performance, address concerns, and identify new opportunities.

Pipeline Management

• Manage a dedicated customer base with a focus on driving revenue growth.
• Develop strategies to optimize pipeline efficiency, shorten sales cycles, and increase conversion rates.

Revenue Growth & Account Expansion

• Identify and pursue opportunities within existing accounts to enhance the dealer experience.
• Develop and execute strategic account plans to achieve revenue targets and growth objectives.

Product & Industry Expertise

• Maintain a deep understanding of the companys products and services.
• Stay informed about industry trends, competitive landscape, and emerging technologies to better serve clients.

Project Management

• Collaborate with internal teams, including sales, engineering, and support, to ensure successful delivery of services and solutions.
• Oversee the implementation of new services, ensuring that dealer expectations are met.

Dealer Advocacy

• Act as the voice of the dealer within the company, ensuring that dealer needs and feedback are communicated to relevant teams.
• Work with the internal team to identify opportunities for product/service enhancements based on dealer feedback.

Reporting & Analysis

• Prepare and present regular account performance reports to internal stakeholders.
• Analyze account performance data to identify trends, opportunities, and areas for improvement.

Qualifications

• Education: Bachelors degree in business, Finance, Marketing, or a related field; MBA or relevant experience
• 3+ years of experience in account management, preferably in the financial industry.
• Proven track record of managing and growing key accounts with high client satisfaction.
• Strong understanding of financial technology products and services.

Skills

• Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.
• Strong analytical and problem-solving skills.
• Ability to manage multiple accounts and projects simultaneously.
• Proficiency in CRM software and other account management tools.

Other Requirements

• Willingness to travel as needed to meet with dealers and attend industry events.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Professional development opportunities.

Location: Fort Sam Houston, TX, US

Posted Date: 11/25/2024