Staff Software Technical Program Manager, Aurora Services

Who We Are

Aurora (Nasdaq: AUR) is delivering the benefits of self-driving technology safely, quickly, and broadly to make transportation safer, increasingly accessible, and more reliable and efficient than ever before. The Aurora Driver is a self-driving system designed to operate multiple vehicle types, from freight-hauling trucks to ride-hailing passenger vehicles. It underpins Aurora's driver-as-a-service products for trucking and ride-hailing. Aurora is working with industry leaders across the transportation ecosystem, including Continental, FedEx, Hirschbach, PACCAR, Ryder, Schneider, Toyota, Uber, Uber Freight, Volvo Trucks, Volvo Autonomous Solutions, and Werner. For Aurora's latest news, visit aurora.tech and @aurora_inno on Twitter.

We're searching for a Technical Program Manager to join the Aurora Services Platform team. Societally transformative products often require supporting infrastructure to unlock their full potential.This team is responsible for all aspects of commercializing our Aurora Driver into public roads and carrier operations. It will do this by communicating key information to their existing fleet and transportation management systems and by providing a set of tools to support scheduling, dispatch, routing, monitoring, and control at both the fleet and vehicle level. Our tooling allows trained specialists to monitor our vehicles and provide high-level guidance when needed in order to maximize the availability of our services.

In this role, you will

• Build operations technology and support services to enable customers to integrate the Aurora Driver into existing carrier logistics operations.
• Build technology that optimizes operations of autonomous vehicles and support resources for 24/7/365 operation.
• Partner deeply with Aurora Services Product Management, Aurora Services Engineering, Autonomy Engineering, Safety, Security and Operations teams to execute on our roadmap for developing reliable and effective platform and tooling for our customers and operations partners to use for managing our fleet. Specifically, the Technical Program Manager is expected to:
  • Manage and be accountable for complex projects at a large scale, spanning functional teams and cross-functional initiatives.
  • Work with Engineering to track progress against requirements.
  • Work with Operations to track progress against success metrics.
  • Establish appropriate meeting series to communicate and act upon known issues, feature requests, and bugs.
  • Report on status, risks, and blockers and request cross-functional or leadership support where needed.
  • Assess team resource capacity and ensure appropriate loading and prioritization of work.
  • Consolidate input from multiple internal engineering teams, external partners, safety, legal and business teams to create cohesive program work plans
  • Work across teams to help execute towards company milestones and demos.
• Have a deep technical understanding of how the Aurora Services platform software works including cloud infrastructure, integrations with Aurora Driver and the vehicle, network coverage, latency, uptime, and quality, and platform UI/UX. Additionally, have an understanding of our Autonomy systems.
• Understand technical implementation at the architectural level and propose alternatives when necessary, ask questions that clarify priorities and push the team to be effective.
• Proactively remove obstacles to drive momentum and progress, identify gaps in communication or schedule, provide support to teams balancing competing priorities and drive results.
• Create weekly reports and run programmatic meetings with appropriate level of detail for the respective audience. Proactively schedule meetings or discussions with cross-functional partners to address roadblocks.

Required Qualifications

• Solid technical aptitude and an ability to understand technical designs, software development lifecycle, challenges and risks.
• Ability to work closely with engineers.
• Minimum of 7 years experience as a Technical Program Manager or Engineering Manager in an SaaS, Cloud Services, or software development environment with experience driving deeply technical initiatives.
• Bachelor's degree in Engineering, Computer Science, Math, Data Science, Information Systems or a related area, or the equivalent in experience with evidence of exceptional ability preferred.
• Comfortable with ambiguity, and ability to context switch between major focus areas.
• Strong cross-functional leadership skills, ability to influence without authority, excellent written and verbal communication skills, and ability to simplify complex problems.
• Experience working closely with Product Management and helping define roadmaps and provide valuable feedback in the Product development process.
• Ability to break complex projects down to manageable milestones and deliver them in a successful and timely manner.
• Direct, measurable impact through the design, development and launch of groundbreaking products or delivery of significant and novel technology programs.
• Strong ability to communicate (verbal and written) succinctly and effectively to various global audiences at all levels, from line engineers to partners to C-level executives.
• Strong experience in project management; practical familiarity with both Agile and Waterfall methodologies and ability to apply them where best suited.
• Passion for shipping new to market products and the ability to dynamically adapt to new responsibilities needed to do so.

The base salary range for this position is $163,000 - $261,000 per year. Aurora's pay ranges are determined by role, level, and location. Within the range, the successful candidate's starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

#LI-SP1

#Mid-Senior

Working at Aurora

At Aurora, we bring together extraordinarily talented and experienced people united by the strength of our values. We operate with integrity, set outrageous goals, and build a culture where we win together - all without any jerks.

We have offices in several locations across the United States, where we encourage team and cross-functional collaboration. Aurora offers competitive medical, dental, and vision benefits, and additional healthcare support including medical transportation reimbursement, fertility, adoption, and surrogacy benefits. We empower our employees and their families with options to further their unique physical, mental, and financial well-being.

Our Learning and Development offerings include Aurora Academy, where our people learn, develop, and practice the essential skills that drive Aurora's mission, continually up-leveling our team along the way. Our Careers page provides insight into career opportunities at Aurora, and you can find all the latest news on our Blog .

Safety is central to everything we do. Every employee at Aurora has a role in contributing to safety, every step of the way. We seek candidates who take active responsibility, can contribute to building an atmosphere of trust, and invest in the organization's long-term success by working safely - no matter what.

We believe that self-driving technology has broad benefits - including increased access to transportation. To realize those benefits, we need a workforce with diverse experiences, insights, and perspectives - a workforce that reflects the communities our technology will serve.

Aurora is committed to providing access to anyone who seeks information from our website. We invite anyone using assistive technologies, such as a screen reader or Braille reader, to email us at careersiteaccommodations@aurora.tech if they experience difficulty using our website. Please describe the accessibility problem and include a URL (if available).

Aurora considers candidates without regard to their race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, pregnancy status, parent or caregiver status, ancestry, political affiliation, veteran and/or military status, physical or mental disability, or any other status protected by federal or state law. Aurora considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at careersiteaccommodations@aurora.tech .

For California applicants, information collected and processed as part of your application and any job applications you choose to submit is subject to Aurora's California Employment Privacy Policy .

Diversity, Equity and Inclusion

At Aurora, every employee is empowered to take an active role in building an inclusive, collaborative, and unified culture that leverages our diverse strengths, perspectives, and backgrounds.

Transforming how the world moves people and goods involves seeking to understand backgrounds, insights, and lived experiences that differ from our own. One way we accomplish that is with our 15 employee-led Aurora Unified Groups, which support diverse voices and drive inclusive collaboration. We believe that teamwork, belonging, and trust motivate and support our employees to do their best work. As our team grows, we strive to attract and retain exceptional talent that adds new perspectives and experiences and continues to drive innovation. Learn more on our Culture Page .

We are committed to helping qualified military community members leverage their talents in service of our mission. To understand how your military experience aligns with career opportunities at Aurora, review your military job classification at MyNextMove.org and consider applying for open positions corresponding to your identified skills and experiences!

Location: Bloomfield, PA, US

Posted Date: 11/25/2024