Investigations Team Manager

About the Team

The Investigations team consists of over 160 members, including investigators, an external investigations team, administrators, managers, and lawyers, all working collaboratively to investigate concerns regarding the fitness to practice of nurses, midwives, and nursing associates.

About the role

Following a number of staff developments in the team, we have opportunities available to join our investigation teams as a team manager where we have fixed term and permanent opportunities available in teams that focus on internal and external investigations.

Our investigation teams are a vital stage in our fitness to practise process and you will lead one of our ten investigation teams where you will support us as an organisation in our statutory duty to protect the public by ensuring that investigation teams carry out ethical and proportionate investigations.

As the team’s manager you will be responsible for ensuring our investigators are progressing their casework in line with our set standards, and ensuring that a person centred approach is at the heart of all of our work.

For details on both the external and internal teams, you will find this detailed in our job descriptions linked at the bottom of this advert.

About You:

• Demonstrable experience of staff management, successful performance improvement and change management, where you will have experience of leading others with your empathetic coaching style.
• Significant analytical and investigative experience, not necessarily in a regulatory setting and the management of a caseload of cases under investigation.
• Experience of the use of management information to monitor and identify adherence to key performance indicators and budgets
• Demonstrable experience of overseeing and leading proportionate investigations that meet the required quality standard.
• Demonstrable experience of delivering high quality customer service and proactive involvement in improving procedures.