Team Leader Retail

Rate of Pay £13.69 per hour & benefits. 37.5 hours per week Availability - Monday to Sunday, 6am midnight SPAR Bridge, 4 Dreen Road, Cullybackey, BT42 1EB Who are we? At Henderson Group, we are proud to be Northern Irelands leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice, and Henderson Group Property. We employ over 5,000 staff and have been placed 4th in Ulster Business Top 100 Companies 2023. We're a family-owned team that cares about our people and the community in which we live. Our leaders care about employees, and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests, and skills, and we strive to support and inspire you to do well. Henderson Retail is the largest organisation to be awarded Investors in People Platinum in Northern Ireland. The IIP framework recognises people management excellence and our commitment to investment in people. Our brand includes SPAR, EUROSPAR, and ViVOXtra. Our dedicated store teams are award-winning, including accolades such as Independent Retail Chain of the Year at The Grocer Gold Awards 2024. A look into the role Reporting to the Assistant Manager and/or Store Manager, you will help to lead the store team to provide a shopping experience that exceeds our customers expectations and makes a difference in the local community. As a Team Leader, you will: Alongside the Assistant Manager and/or Store Manager, lead the store team to follow store policies, standards, and practices. Take responsibility for the store in the absence of other leaders (includes keyholder responsibility). Be a positive role model to the team and represent our values of Ambition, Customer First, Teamwork, and Integrity. Train, manage the workload, and support your team, whilst being hands-on in the store ensuring you work together to have the right resources in the right place at the right time to deliver the best customer experience. Support the Store Manager to maximise store performance, including understanding and implementing the store plan and priorities. Alongside the store team, actively promote and get involved in initiatives to support the local community. You may be required to cover the Post Office as part of this role. Skills for Success Joining us as a Team Leader, the minimum criteria youll need are: You must be aged 18 years or over (for store legislative requirements) with previous store retail experience, including at least 6 months at a supervisory level leading a team in a customer-focused environment. A natural ability to listen, interact, and communicate with customers and team members. Target-driven to help the store achieve their business plans/priorities, and focused on continuous improvement. The ability to inspire everyone to do their best for each other and the customer. Are we right for you? As part of this role, its important that you feel aligned with the values we live and work by: Ambition We always strive to be better. We seek new challenges and look for ways to do things better. Customer First We provide exceptional service. We put customers at the heart of everything and support our communities. Teamwork We succeed together. We help colleagues succeed, and we share our knowledge and skills. Integrity We are fair, honest, and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity. The Reward The impact you can make with Henderson Group goes far beyond your day-to-day. Youll be part of a business supporting defibrillator installations and school sports days. In the last year, Henderson Group staff and retail stores raised over £1 million for charity partners. Well help you feel proud of what you do and achieve, and well be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people. Benefits include a market-competitive salary, employee assistance programme, social club, Perks Offers/Discount scheme throughout the UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores, and many more. This position is 37.5 hours per week. Availability - Monday to Sunday, 6am midnight, to cover opening, closing, and weekend shifts. Completed applications must be submitted online by midnight on Wednesday 27th November 2024. We are an equal opportunities employer. Skills: Retail Management Supervisory Skills Customer Focus team work Commercial awareness Staff Training Planning & Organising

Location: Ballymena, GB

Posted Date: 11/26/2024