Administrative Assistant

The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritize daily tasks. A strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role.
Responsibilities

• Handle and coordinate active calendars
• Schedule and confirm meetings
• Ensure file organization based on office protocol
• Provide ad hoc support around office as needed
• Manage and monitor service user invoice queries and complaints; overseen by the Branch Manager and/or Deputy
• Support with a care worker and office staff payroll
• Manage and monitor the call logging system, addressing areas of non-compliance by staff members
• Manage staff rotas
• Manage and Monitor the alerts on care software to ensure care staff are conducting visits at the allocated time
• Communicate with service users and their representatives if their scheduled care and support is running behind the allocated time
• The manual confirming of timesheets
• Working in partnership with the company’s central accounts team
• Any other such duties as may be from time to time required to ensure the safe running of the service
• services and delivery of appropriate care to service users.
  
  

Qualifications

• Bachelor's degree or equivalent experience
• Strong interpersonal, customer service and communication skills
• Ability to multitask
• Proficient in Microsoft Office suite

Location: Ipswich, GB

Posted Date: 11/26/2024