Device Deployment Technician

“NOTE: If selected for this position, you are required to perform ALL work within a commutable distance of your assigned Worksite Location. Three days a week onsite, Tues, Wed, Thurs, with Monday and Friday being remote”

Device Deployment Technician for Hayes, England for a 12-month Contract.

Responsibilities:

• Deploy, maintain, ship, track devices (cellphones, tablets, laptops, etc),
• Image and configure hardware devices for deployment to production offices using device management software
• Troubleshoot issues related to configuration and deployment
• Maintain device inventory through asset management software
• Ensure all hardware devices are kept up-to-date
• Prepare returned assets for re-deployment prior to returning them to inventory by ensuring they are serviced, and all data has been removed
• Coordinate with production office to ensure all equipment arrives in working order
• Maintain close relationships with the physical production and other departments
• Develop and maintain a working knowledge of trends and best practices within the industry

Required Skills:

• 3+ Years using device management systems such as JAMF
• Warehouse/Asset Management, tracking, maintaining, deploying etc, experience
• Experience with Oomnitza-(asset management software)
• Hardware Configuration/Distribution/Provisioning
• Experience with iOS and Mac OS X
• Experience using JAMF, Oomitza and/or other device configuration and management software to configure computers, phones and tablets
• Experience setting up other hardware such as encrypted drives, conferencing solutions, Audio/Video (AV equipment), and printers for deployment
• Experience in working in media and entertainment industry
• Experience removing data and reconfiguring hardware for re-deployment
• Effectively coordinates work and communication across disparate groups of individuals, including business partners, external production crew, logistic and hardware vendors
• Ability to troubleshoot issues related to configuration and deployment of macOS, iPadOS, iOS
• Exceptional problem solving and critical thinking skills
• Ability to work on a team
• Thrives in a dynamic, fast-paced environment with multiple competing priorities
• Excellent written and oral communication

Education/Experience

JAMF Certification 200 or above recommended

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