Sales Administrator

Responsibilities:

- Accurately process orders received via phone and email.

- Offer product advice, with the ability to upsell or suggest alternative products.

- Coordinate with Warehouse and Purchasing teams to monitor delivery progress.

- Resolve customer complaints and manage delivery issues with couriers.

- Develop strong product knowledge to better meet customer needs.

- Collaborate effectively within a small, busy team, engaging in various business processes.

Requirements:

- Strong communication and interpersonal skills.

- Ability to thrive in a fast-paced, multi-functional role.

- Positive attitude and flexibility to meet evolving business demands.

- Excellent organisational skills with strong attention to detail.

- Previous experience in sales or administration is preferred.

If you are a proactive individual with solid administrative skills and a passion for supporting sales, we encourage you to apply!

Benefits:

- Company pension

- Free and on-site parking

- Supplemental Pay: Bonus scheme