Receptionist with Cashier duties

Vanrath are delighted to be recruiting for a Receptionist with Cashier duties on behalf of a large public sector company in Larne on a temporary basis. What's in it for you? Full time Monday - Friday 9am to 5pm Temporary Scale 4 £13.02ph/ £25,119 Overview The post holder will be responsible for the provision of a wide-ranging, professional and customer led Reception service to all users including Elected Members, staff, customers, contractors and the general public visiting the relevant Office. What you'll do Ensure the smooth operation of the reception area, providing a courteous and efficient service, receiving and assisting all members of the public, contractors, Elected Members and other Officers calling at the offices and signposting them where necessary. Deal with all Reception desk enquiries issuing relevant information on services, special events and initiatives. Answer incoming calls in a timely and professional manner using the voice telephony system, providing advice and information as necessary. Issue visitor and contractor passes and either advise the appropriate Officer of their arrival or direct them to the appropriate meeting room. Keep the reception area tidy and clean and ensure that all displays and notice boards are kept up to date. Operate as necessary the internal public address systems including the making of announcements, and to operate when required access control and automated systems located at reception areas, where appropriate. Assist in the implementation of relevant security measures and ensure that the closed circuit television security system is continuously in operation reporting any faults to the Waste & Building Services section, where appropriate. Assist customers, when required, to accurately complete the forms and photocopy appropriate documentation in accordance with written procedures. Receive, sign for and record hand delivered post and parcels and ensure that the appropriate person is contacted to collect such items. Provide an internal room booking service, where appropriate. Assist all visitors, contractors and members of the public in adhering to the prevailing evacuation procedures. Provide assistance and training to relief Receptionists as required. Service Delivery - Cashiering Deal efficiently and politely with all stakeholders at cash desk area, receipting and lodging all income received via internal and external post is recorded in a timely basis. Ensure that all aspects of cash handling, banking and recording of money received is in line with the agreed financial procedures. Post all income to the computerised accounts system ensuring valid income codes and VAT rates are used for each transaction. Operate credit/debit card machines for income transactions ensuring customer details are kept safe and secure at alltimes. Prepare daily lodgements for bank and reconcile to management reports to ensure accuracy and security at all times, to include checking of all cash/cheques to ensure no counterfeit monies are received. Allocate payments received against appropriate invoices and debtors accounts on the Council's accounts package. Process all online dog licence applications via the Tascomi package and worldpay system. Assist all departments in the progression of digitalisation of income transactions via various portals including but not limited to Tascomi and Legends Leisure system. About you Applicants must: Have a minimum of 5 GCSEs (Grade A-C) to include Maths and English or equivalent qualifications to demonstrate numeracy and literacy AND Be able to demonstrate, by providing personal and specific examples, that they have 2 years' experience working within a customer service environment, to include: Dealing effectively with the general public; Efficient use of computerised accounting packages; and Effective cash handling, to include credit/debit card machine. OR, for candidates who do not meet the qualification requirements as outlined above: Be able to demonstrate, by providing personal and specific examples, that they have 4 years' experience working within a customer service environment, to include: Dealing effectively with the public; Efficient use of computerised accounting packages; and Effective cash handling, to include credit/debit card machine. IND02 To apply today contact Leanne Garrett in the strictest confidence. Skills: receptionist customer service answering calls

Location: Larne, GB

Posted Date: 11/26/2024