Sales Administrator

About the Company

This company is a fast-growing ingredient business that is seeking a dedicated Sales Support professional to join their team. Located in just outside of East London, this role offers a collaborative environment, career growth potential, and excellent benefits. This company has had exceptional recent growth and are looking for a charismatic individual to join there hard-working team!

Role Overview

The Sales Support role supports National Account Manager (NAMs) and the Business Development Manager by providing top-tier service for a wide range of clients. This position is ideal for someone with a background in administration and customer service, who thrives in a structured, team-oriented environment.

Key Responsibilities

• Provide comprehensive support to NAMs, supporting with client communication, invoicing, and resolving issues.
• Oversee sample requests, managing the process for new and potential client inquiries
• Engage potential new clients to support business growth.
• Manage day-to-day customer service activities, including phone and email support, for an extensive telephone customer base.
• Upsell products to existing and new customers

Ideal Candidate

• Experience in sales administration, including proficiency in Excel.
• Excellent communication skills
• Familiarity with stock management and customer-facing roles.
• Background in FMCG is a plus, though not essential.
• Friendly, open-minded, and empathetic personality to support a strong team culture.

What’s Offered

• 25 days of annual leave
• Career development in a thriving business
• 5 days a week in-office
• Staff canteen
• Comprehensive welfare and mental health support