EF Recruitment
Financial Software Supporter
Job Location
Pimlico, United Kingdom
Job Description
Our client is a global SaaS type company with a range of accountancy software products supplying the FinTech market.. They are now seeking a Support specialist with strong accountancy software knowledge for a post sales support role based at their impressive UK headquarters in central London. This is an 18 month (possibly 24 mths) contract with 2 days in their offices in London.
Superb opportunity to grow your skillset and possibility of fulltime position at end of contract.
Duties
* Support customers from the start of their entire journey.
* Act as a consultant to their Accounting partners, holding consultative conversations and using questioning skills to uncover customer pain points
* Share understanding and expertise with partners of the relevant accounting principles
* Activate customer subscriptions and increase & accelerate adoption of other products.
Skills
• Accounting or bookkeeping , Payroll and software knowledge.
• Ability to build urgency in customers to activate and use their subscriptions.
• Experience in engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills.
• Experience delivering software-based product onboarding or training.
• Great communication skills
Benefits
• Long contract
• Possible temp to perm
• Free breakfasts
Location: Pimlico, GB
Posted Date: 11/26/2024
Superb opportunity to grow your skillset and possibility of fulltime position at end of contract.
Duties
* Support customers from the start of their entire journey.
* Act as a consultant to their Accounting partners, holding consultative conversations and using questioning skills to uncover customer pain points
* Share understanding and expertise with partners of the relevant accounting principles
* Activate customer subscriptions and increase & accelerate adoption of other products.
Skills
• Accounting or bookkeeping , Payroll and software knowledge.
• Ability to build urgency in customers to activate and use their subscriptions.
• Experience in engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills.
• Experience delivering software-based product onboarding or training.
• Great communication skills
Benefits
• Long contract
• Possible temp to perm
• Free breakfasts
Location: Pimlico, GB
Posted Date: 11/26/2024
Contact Information
| Contact | Human Resources EF Recruitment |
|---|