Housing Services Officer

Housing Services Officer – Permanent

Salary £32,000 per year + 10% Pension

Flexible Working

Medical Insurance to be introduced in 2025

35 hours per week / 25 days annual leave excluding public holidays

This is an exciting role for someone with property management experience and is keen to make a big impact.

The successful candidate will continue the excellent work of the team where we have recorded 3 successive tenant satisfaction scores of 96% and above. Candidates will be dynamic, well organised and customer focussed when delivering housing management services to people aged over 55 living in our properties in Portsmouth and Fareham.

Reporting to the Housing Services Manager, and supporting the work of the team, you will be responsible for undertaking inspections of PRHA’s properties; reporting repairs; letting vacant properties; arranging tenant meetings; and liaising with tenants regarding matters relating to their tenancy.

You will:

be educated to degree level

• possess excellent knowledge of IT, Microsoft Packages and digital technology
• be an effective communicator and
• be able to demonstrate an understanding of the needs of older people
• have a basic understanding of property maintenance
• have a positive, ‘can do’, attitude
• hold a valid UK driving licence with access to use of a car for work purposes (mileage allowance paid)

Previous relevant experience is desirable. Applications will be considered from applicants with transferable skills including a delivering excellent customer service; leadership; and a knowledge of property management.

The post is subject to a basic DBS disclosure.

Please email:

• an up to date CV a supporting statement, stating why you are interested in the role and what experience you can bring (no more than two pages of A4)

CLOSING DATE FOR APPLICATIONS: 5pm Wednesday 27 November 202