Financial Assistant

We’re hiring at Outsource UK!

Outsource is a technology staffing business at our core, but we want to make a difference. We are passionate about eliminating bias, privilege and inequality in talent engagement, and it is woven through everything that we do.

We are looking to hire a Finance Assistant to join our Contractor Services Team and play and essential role in providing an exceptional customer service experience to both our contractors and internal stakeholders.

What does a Finance Assistant do?

The Contractor Services Team provides essential customer service, advice, administration, and processing services that support Outsource’s wider recruitment business.

The role of Finance Assistant plays a pivotal role in processing timesheets and expense claims for payment to our contractor base, in a timely and accurate manner.

They are also responsible for raising client invoices and ensuring payments are received to agreed terms. They also assist our Contractor Care Consultants in answering complex payment or invoicing queries so that we can deliver exceptional customer service to our placed contractors, PAYE temporary workers and our end customers; as well as to our colleagues across the organisation.

What are the main tasks and responsibilities?

The role is really varied and the successful applicant will have the opportunity to be cross-trained in all activities including:

Processing payroll:

• Ensuring contractors are set up correctly on IT systems.
• Input contractor payroll data and information into CRM and In-Time systems.
• Check the quality and accuracy of payroll data and information in readiness for payroll runs.
• Set up and run multiple pay-runs throughout each month.
• Understand and accurately follow payroll processes and procedures to ensure our contractors and PAYE Temps receive efficient and accurate payments from Outsource.

Invoicing customers:

• Ensure all customers are set up correctly on the IT systems
• Input customer invoicing data and information into CRM and In-Time Systems.
• Check the quality and accuracy of invoicing information and data in readiness for invoicing customers.
• Understand and accurately follow invoicing processes and procedures to ensure Outsource receives efficient payments from its customers.

Other:

• Management and taking ownership for responding to and resolving queries in the Accounts inbox
• Assisting with credit control
• Monthly reporting of client MI.
• Query Resolution.

What skills and attributes do you need to be a Finance Assistant?

• Ability to follow complex processes and procedures accurately and efficiently.
• Skilled in the use of MS Excel; including Pivot Tables, Data Validation
• A people person, someone who enjoys building relationships with a variety of stakeholders over the telephone and using MS Teams.
• A problem solver, someone that takes responsibility for finding out the answer to queries and liaising with colleagues to resolve issues effectively and efficiently.
• Adaptable, able to multi-task and willing to move from one activity to another depending on the requirements of the business.
• Organised with excellent attention to detail. Someone who takes pride in their work and puts in checks to ensure the quality of the information and data they input into our systems is accurate and complete.
• Resilient and able to exhibit self-control when dealing with challenging situations with both internal and external stakeholders.
• A strong team work ethic, someone who enjoys working in a collaborative team environment and focuses on not only team goals but the Company’s goals too.
• Proficient in the use of MS Team, MS Office and MS Outlook

Location and hours of work

This role is based in Swindon, working from our offices that are based next to the Swindon Designer Outlet Village in Swindon and once you are trained you will have the option to work from home on Tuesdays and Fridays!

Our full-time working hours are 38.5 per week, Monday to Friday.

Rewards

• Free onsite parking
• Early finish Fridays
• Enhanced maternity, paternity and adoption pay
• Assigned “Buddy” to show you the ropes and welcome you to OUK
• In-house training and development
• 25 day's annual leave, increasing to 28.5 days with length of service
• Enhanced long-term company sick benefit.
• Inclusive bank holiday policy – trade up to 2 bank holidays for days of your choosing
• Annual companywide weekend away
• Opportunity to become an Inclusion Ambassador and/or Employee Culture Champion
• Access to Perkbox rewards platform
• Free Breakfast Mondays when working from the office – we will give you the best start for a successful week!
• Health Cash Plan – money back on your everyday health expenses
• Free Specsavers eye test & money off vouchers
• Comfort boxes in each office, providing employees with free access to a wide range of toiletries and sanitary products.
• Pension Contribution Scheme
• Cycle to Work Scheme
• Access to our Employee Assistance Programme
• Companywide well-being initiatives
• Regular charitable & social events
• Heroes Awards and other internal recognition incentives.

Our Culture

We have a supportive and collaborative culture. We have fun at work - our Culture Champions create a year-round programme of events and celebrations.

We believe in balance – we offer a hybrid working environment, as well as other flexible

options across all of our roles. We offer inclusive bank holidays – so that you can celebrate the occasions that mean the most to you.

We challenge ourselves and each other every day – we believe in pushing ourselves to be the best we can be, and we understand the part we all play in achieving our mission, and living our purpose. We challenge the stereotype of what people perceive a recruitment company to be – we’re proud to be different!

Supportive and collaborative doesn’t mean easy – we set ourselves tough targets, and we

work together to achieve them. And when we do, we reward everyone – across the whole

company.

Our People

We are collaborative, accountable, inclusive, solutions focused and insightful.

We're passionate about our purpose, and we work hard every day to live and breathe it. We

like the people we work with and we love what we do! We're not hierarchical – our leaders

are visible, approachable and part of the team.

Inclusion statement

Outsource UK is committed to creating a diverse environment and is proud to be an equal opportunity employer. You'll receive consideration for your application without regard to race, religion or belief, gender identity or expression, sex, sexual orientation, disability, marriage and civil partnership, pregnancy and maternity, or age.

As proud members of the Hidden Disabilities Sunflower, we’re committed to creating an inclusive recruitment experience for all candidates. Should you need any workplace adjustments during the application process, interview or in your new role, just let your Recruiter know. We're here to support you every step of the way.