Park Street People
IT Customer Service with German
Job Location
Higher Ferry, United Kingdom
Job Description
Our client, a global pharmaceutical company, is currently looking for a first line IT Support with fluent/native German language skills to join their team in Chester on a full time, 12-month temporary basis (35 hours per week).
Extensive training and support will be provided to ensure a successful transition into this role. This means someone with similar experience is not essential; provided you have the ability to learn technical concepts with ease and have the linguistic capabilities, you could be considered for this role.
Key Responsibilities
Supporting internal customers with IT queries
Providing troubleshooting advice across hardware, software and internal applications
1st line support tasks; troubleshooting tickets to resolution or escalation to 2nd line teamRequirements
Previous experience working in an IT support or customer service role particularly within the pharmaceutical/life sciences industry
Fluent in German
Ability to explain technical issues to non-technical internal customers
Strong knowledge of MS Office
Excellent communication and interpersonal skills
Lives within 1 hour of ChesterPark Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Business in relation to this role
Location: Higher Ferry, GB
Posted Date: 11/27/2024
Extensive training and support will be provided to ensure a successful transition into this role. This means someone with similar experience is not essential; provided you have the ability to learn technical concepts with ease and have the linguistic capabilities, you could be considered for this role.
Key Responsibilities
Supporting internal customers with IT queries
Providing troubleshooting advice across hardware, software and internal applications
1st line support tasks; troubleshooting tickets to resolution or escalation to 2nd line teamRequirements
Previous experience working in an IT support or customer service role particularly within the pharmaceutical/life sciences industry
Fluent in German
Ability to explain technical issues to non-technical internal customers
Strong knowledge of MS Office
Excellent communication and interpersonal skills
Lives within 1 hour of ChesterPark Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Business in relation to this role
Location: Higher Ferry, GB
Posted Date: 11/27/2024
Contact Information
| Contact | Human Resources Park Street People |
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