Contact Centre Advisor

Our client are now seeking talented Aftersales Contact Advisor to join our successful Aftersales Contact team in Hedge End. The main objective of the role is to maintain a friendly and efficient customer interface for service work

Key Objectives of the role:
Responsibility for inbound service and maintenance booking
Making outbound calls to existing customers
Producing service plan quotations
Increasing customers retention

Essential Skills/Experience
Experience of working in a similar role
Excellent customer service skills
Excellent customer satisfaction skills
Confident communication skills
Compliance (experience of working within a regulatory/process orientated environment)
Organisation skills and being able to manage multiple customer appointments.
Strong administration skills including: diary management, time management and record keeping.
Ability to show initiative and actively follow up and maximise every sales opportunity.

What can we offer you?
Fantastic team environment
Competitive rates of pay
Uncapped earning potentials
Career development and progression opportunities
Family run business where you will be a valued employee

ADZN1_UKTJ

Location: Southampton, GB

Posted Date: 11/27/2024