Deputy General Manager - Bristol

Deputy General Manager - Bristol

Zerodegrees Microbrewery Deputy Manager Job Description



Position: Deputy Manager



Reports to: General Manager



Overview:



We are seeking an experienced and dynamic individual to join our team as a Deputy Manager at Zerodegrees Microbrewery. The Deputy Manager will play a vital role in supporting the General Manager in overseeing the daily operations of the brewery, ensuring exceptional customer service, and driving business growth. This position requires a strong understanding of the hospitality industry, excellent leadership skills, and a passion for craft beer.



Key Responsibilities:

• Operations Management: Assist in managing all aspects of brewery operations, including bar service, food service, brewery tours, and events.


• Team Leadership: Supervise and motivate team members, providing training, guidance, and performance feedback.


• Customer Experience: Ensure a welcoming and enjoyable atmosphere for guests, addressing any concerns promptly and professionally.


• Sales & Profitability: Drive sales growth through effective marketing and promotional strategies, while maintaining cost control and maximizing profitability.


• Inventory & Supplies: Oversee inventory management, including ordering supplies, monitoring stock levels, and minimizing wastage.


• Compliance: Ensure adherence to all health and safety regulations, licensing requirements, and company policies.

Qualifications:

• Experience: Minimum of 3 years of experience in a supervisory or management role within the hospitality industry, preferably in a brewery or similar setting.


• Beer Knowledge: Strong understanding of craft beer, brewing processes, and beer styles.


• Leadership Skills: Proven ability to lead and inspire a team, delegate tasks effectively, and provide constructive feedback.


• Customer Service: Exceptional interpersonal and communication skills with a focus on delivering outstanding customer service.


• Problem-Solving: Ability to identify and resolve operational issues efficiently and effectively.


• Financial Acumen: Strong financial skills, including budgeting, cost control, and sales analysis.

Benefits:

• Competitive salary


• Opportunities for growth and development within the company


• Staff discounts on food and drinks


• A fun and dynamic work environment

To Apply:



Interested candidates should submit their resume and a cover letter highlighting their relevant experience and passion for the craft beer industry.