Front Office Porter

This is a fantastic opportunity to join one of Edinburgh’s finest boutique properties. The 77-bedroom property is full of unique elements, including The Snug boasting a whisky collection of over 160 single malts and blends and our stunning rooftop garden. The Glasshouse is Scotland’s only hotel part of the prestigious Autograph Collection.

The Role of a Front Office Porter

As a Front Office Porter you will develop a rapport with our guests by providing high standards of service and care. You will respond to guest queries, providing security for the property and general housekeeping duties.

The ideal person will be sociable with an upbeat and positive personality. You will have excellent verbal communication skills, demonstrate excellent customer service, and be adaptable to meet the needs of our guests.

Our Top Ten Benefits

1. 28 days’ holiday rising to 33 with length of service. (Including bank holidays)


2. Marriott staff rate available to The Glasshouse team


3. Recognition of positive contributions aligned with our company values


4. Investment into your career with our Management Apprentice programmes


5. Investment into your learning and development with the Digital Learning Zone


6. Financial wellbeing with lifestyle savings and discounts from over 1,200 retailers.


7. Interactive health and wellbeing platform and health care cash plan benefits package


8. Contributing to your future with the Pension scheme


9. Free meals on duty


10. £500 referral fee if you recommend someone to work for us

YTL Hotels

The Glasshouse Hotel is one of six hotels and properties operated by YTL Hotels in the UK. YTL Hotels is the hospitality arm of one of Malaysia's most dynamic conglomerates.

Every day, our stars craft inspired experiences to accomplish our culture of service excellence.

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.