Vistry Group
Sales Consultant
Job Location
Stapenhill, United Kingdom
Job Description
We have a fantastic opportunity for a Sales Consultant to join our team within Vistry North Central Midlands, at our Drakelow site in Burton-Upon-Trent. As our Sales Consultant, you will be responsible for carrying out all aspects of the day to day running of the sales hub in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub and delivering successful continual sales at all sites within the designated area of the sales hub.
Let's cut to the chase, what's in it for you...
Competitive basic salary and annual bonusMilage AllowanceAgile working possible (dependent on role)Up to 33 days annual leave plus bank holidaysPrivate Healthcare Enhanced maternity, paternity and adoption leaveCompetitive contributory pension schemeLife assurance - 4 x your annual salaryShare incentive schemesEmployee rewards portal with many more benefits...
In return, what we would like from you...
Behave in line with our company values - Integrity, Caring and QualityExperience working in a customer facing role delivering under pressure.Comfortable using multi channel forms of communicationAbility to handle complaints and difficult situationsProven track record of successfully completing the sales process with customersExcellent administration and organisational skillsAn interest in property and the housing marketGood planning and organisational skillsExcellent communication skillsThe ability to work under pressure and meet sales targets.Willing to be flexible in respect of day to day duties and hours workedWilling to travel to all sales sites, including regional officesFull driving licence and access to a suitable vehicle.Patience and ability to remain calm under pressureA friendly, trustworthy and professional attitude
More about the Sales Consultant role...
Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated area of the sales hub.Create and deliver informative and clear Virtual tours of sites and house plots to all customers within your specified sales hubManage and implement new innovation in fulfilling the business targets on new home sales across all sites within the designated area of the sales hub.Negotiate with customers to ensure the best sales outcome for the businessUtilise all technology available to ensure innovation in generating sales in differing environmental and economic conditionsEnsure effective management of sales visits with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively.Travel to all sites within the specified sales hub's area to undertake pre booked customer appointmentsHave a detailed knowledge of all Bovis Homes and Linden Homes sites and the build progress within the specified hub to ensure each customer is given every opportunity to purchase a new homeHave detailed knowledge of all Bovis Homes and Linden Homes house types, plots available and upcoming within all sites within specified hub to ensure each customer is given every opportunity to purchase a new home.Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.Proactively working as a member of the sales team within the area and demonstrating effective team working skills with others who may be in the same hub area or area.Evaluate each sales process with a customer as to how the sale can be achieved more effectively, efficiently and profitably for the Company.Proactively sell all types of customer extras across all reservations to drive additional profit for the Company.Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.Deal with all customers in a polite, friendly and efficient manner.Ensure that customers are kept fully and regularly informed of the progress of their purchase.Respond to all cancellations making every effort to 'save' and if necessary re negotiate the reservation and at all times identify the reason for cancellation and offer any suitable alternatives within other Bovis Homes or Linden Homes sites.Have detailed knowledge of all relevant purchase assistance schemes, alternative site and house type options as directed by the Company, to ensure every customer is offered a bespoke choice of sales and purchase options for them.Work with the Site teams across all Hub sites to understand the progress of build of current plots and prospective plots in order to provide customer information to the sites and, in turn, clearly communicate with the customer.Implement the Company's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.Deliver high quality home demonstrations both virtually and face to face in conjunction with the build/maintenance teams in the home that the customer has purchased.Carry out daily tasks required for each of the specified sites within the hub.Work alongside colleagues within the sales hub to ensure all aspects of the sales process are completed to the required standard with all customers.Ensure all relevant stakeholders and colleagues working within the relevant sales hub are informed of key departmental developments.Take responsibility for all company property and equipment across each site within the specified sales hub. Finally, let's tell you a bit more about us...
We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most.
You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry.
#LI-KM1
Benefits
Agile Working
Offers a flexible way of working.
Annual Leave
Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days.
Pension with Legal & General
Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available.
Volunteer Days
With 2 paid volunteer days a year, you can give back to communities and charities.
Regional Office Location
Why Vistry
Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Location: Stapenhill, GB
Posted Date: 11/28/2024
Let's cut to the chase, what's in it for you...
Competitive basic salary and annual bonusMilage AllowanceAgile working possible (dependent on role)Up to 33 days annual leave plus bank holidaysPrivate Healthcare Enhanced maternity, paternity and adoption leaveCompetitive contributory pension schemeLife assurance - 4 x your annual salaryShare incentive schemesEmployee rewards portal with many more benefits...
In return, what we would like from you...
Behave in line with our company values - Integrity, Caring and QualityExperience working in a customer facing role delivering under pressure.Comfortable using multi channel forms of communicationAbility to handle complaints and difficult situationsProven track record of successfully completing the sales process with customersExcellent administration and organisational skillsAn interest in property and the housing marketGood planning and organisational skillsExcellent communication skillsThe ability to work under pressure and meet sales targets.Willing to be flexible in respect of day to day duties and hours workedWilling to travel to all sales sites, including regional officesFull driving licence and access to a suitable vehicle.Patience and ability to remain calm under pressureA friendly, trustworthy and professional attitude
More about the Sales Consultant role...
Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated area of the sales hub.Create and deliver informative and clear Virtual tours of sites and house plots to all customers within your specified sales hubManage and implement new innovation in fulfilling the business targets on new home sales across all sites within the designated area of the sales hub.Negotiate with customers to ensure the best sales outcome for the businessUtilise all technology available to ensure innovation in generating sales in differing environmental and economic conditionsEnsure effective management of sales visits with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively.Travel to all sites within the specified sales hub's area to undertake pre booked customer appointmentsHave a detailed knowledge of all Bovis Homes and Linden Homes sites and the build progress within the specified hub to ensure each customer is given every opportunity to purchase a new homeHave detailed knowledge of all Bovis Homes and Linden Homes house types, plots available and upcoming within all sites within specified hub to ensure each customer is given every opportunity to purchase a new home.Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.Proactively working as a member of the sales team within the area and demonstrating effective team working skills with others who may be in the same hub area or area.Evaluate each sales process with a customer as to how the sale can be achieved more effectively, efficiently and profitably for the Company.Proactively sell all types of customer extras across all reservations to drive additional profit for the Company.Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.Deal with all customers in a polite, friendly and efficient manner.Ensure that customers are kept fully and regularly informed of the progress of their purchase.Respond to all cancellations making every effort to 'save' and if necessary re negotiate the reservation and at all times identify the reason for cancellation and offer any suitable alternatives within other Bovis Homes or Linden Homes sites.Have detailed knowledge of all relevant purchase assistance schemes, alternative site and house type options as directed by the Company, to ensure every customer is offered a bespoke choice of sales and purchase options for them.Work with the Site teams across all Hub sites to understand the progress of build of current plots and prospective plots in order to provide customer information to the sites and, in turn, clearly communicate with the customer.Implement the Company's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.Deliver high quality home demonstrations both virtually and face to face in conjunction with the build/maintenance teams in the home that the customer has purchased.Carry out daily tasks required for each of the specified sites within the hub.Work alongside colleagues within the sales hub to ensure all aspects of the sales process are completed to the required standard with all customers.Ensure all relevant stakeholders and colleagues working within the relevant sales hub are informed of key departmental developments.Take responsibility for all company property and equipment across each site within the specified sales hub. Finally, let's tell you a bit more about us...
We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most.
You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry.
#LI-KM1
Benefits
Agile Working
Offers a flexible way of working.
Annual Leave
Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days.
Pension with Legal & General
Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available.
Volunteer Days
With 2 paid volunteer days a year, you can give back to communities and charities.
Regional Office Location
Why Vistry
Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
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Location: Stapenhill, GB
Posted Date: 11/28/2024
Contact Information
| Contact | Human Resources Vistry Group |
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