Supporter Engagement Manager

We are looking for a Supporter Engagement Manager for an inspiring international animal welfare charity to line-manage the Supporter Engagement team as well as manage the development and delivery of the community fundraising programme.

This is a London Hybrid role with 2 days a week in the office.

The Charity
An ambitious charity with a long and rich history of prioritising practical, professional and sustainable solutions for animals world-wide and the communities they are part of.
You would be joining a a motivated and friendly fundraising team, offering fantastic benefits including 26 days annual leave, plus bank holidays, and a career path that can grow with the organisation, as well as much more!


The Role
Ensure all donations and enquiries are acknowledged appropriately, professionally and within agreed timeframes.

Create and maintain Supporter Engagement process documents and training guides.

Manage the development and delivery of the community fundraising programme, including the current products.

Develop and maintain strong relationships with community groups across the UK.

Manage the workflow of the Supporter Engagement team.


The Candidate
Experience of working in a supporter engagement role with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders.

Experience of establishing and development processes and procedures that optimise performance.

Ideally knowledge of community fundraising and supporter events.

Experience of managing and developing staff.




IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.