Customer Implementation Specialist

Role:

To manage the implementation of winning offers as part of the team responsible for supporting the Business Development Managers, Account Managers and Sales Director.

• Project Manage the implementation of new business wins.
• Management of account technical set up.
• Liaison with eBusiness teams.
• Quality Control, verification and testing of online catalogue.
• Attendance at customer meetings.
• Assist with production of supporting marketing information, e.g. ‘Welcome to Viking' User Guide, completing relevant customer new supplier documentation, produce a handover document for ASE for post go-live support.
• Providing list of products and usages to Inventory.

Skills needed:

• An analytical, methodical and well organised individual, able to multi-task and work under pressure to deadlines.
• Excellent IT skills – especially Excel, Word, Powerpoint.
• Project management experience ideal.
• Customer-friendly attitude.

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