Retail Store Manager

SPAR Retail Store Managers x 2 - Bristol and Bath

About Appleby Westward

Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England.

Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, where we employ around 2,000 colleagues who support our wholesale distribution operations for both our independent retail estate and company-owned retail stores, as well as work within our SPAR network.

Our SPAR retail stores are the leading convenience brand, operating in communities from Chichester in the east, to Land's End in the west, and to Bristol and Salisbury in the north. In addition to offering convenience goods, groceries, chilled foods, and food-to-go, we also provide essential local services at selected locations, including Post Office services, lottery, and online collection and delivery services.

We have pride in serving our communities and strive to provide an efficient quality customer service for all our customers. We also play a big role in local charity and community support and are active in fundraising for local organisations and our main charity partner Marie Curie.

Your next role as Retail Store Manager

Located in the heart of Bristol and Bath out stores are more than just convenience stores they are the cornerstone of the community.

Our friendly local stores offer a delightful array of fresh produce, baked goods, and everyday essentials. With its warm atmosphere and exceptional customer service, we strive to make every shopping trip a pleasant experience. Whether youre grabbing a quick snack, picking up dinner ingredients, or using the in-store ATM, youll always feel welcome and well-cared for. Pop in and see why its a favourite among locals.

We are now looking to add talent to our retail store team by recruiting two talented retail store managers, one in Probus and one in Newtown. Do you have exceptional people management and customer service skills and want to further your career in retail? If so, you might be the perfect fit for our team!

The Retail Store Manager Role

This is not just a store management job in a shop, its a retail career with training, learning and apprenticeship opportunities that are endless. Here is a taster of what youll do and what youll need to show us:

People Management skills - lead the team!

Warm Welcomes: Customer Service with Pride you always greet customers with a smile, provide excellent service, and go the extra mile for our community.

Store Standards: you will play a lead role in ensuring everything runs smoothly.

Customer Satisfaction: You will use your product knowledge, stay updated with promotions, and create eye-catching displays to delight our customers.

Transaction Accuracy: Youll have attention to details so we can process all sales transactions accurately and efficiently including cash up tills and ensure company monies are secure at all times.

Stock Management: The team you will be in will take ownership of receiving, replenishing, and displaying stock.

Cleanliness: We maintain a clean and tidy store environment at all times youll be helping with this.

Legal Compliance and Food Quality: You will be fully trained to ensure product quality and compliance with labelling and allergen regulations.

Age-Related Sales: Ensure personal compliance with Age-Related Sales regulations and Think 25 guidance.

Health and Safety: well make sure that you understand and follow all Health and Safety guidelines to ensure the safety of colleagues and customers.

What can you expect from a career with us?

10% Discounton all in-store purchases because you deserve to save while you shop!

Time to Recharge: 5.6 weeks per year, calculated on a pro-rata basis, ensuring you have time to relax and unwind.

Support When You Need It: Employee Assistance Programme:Access to Grocery Aid for support with any challenges you might face.

Secure Your Future: Company Pension Scheme:Available after just 3 months of service, helping you plan for a secure future.

Grow with Us: Career Progression Opportunities:From apprenticeships to tailored learning journeys, were committed to helping our store colleagues grow and potentially become Store Managers over time.

Applications

Why wouldnt you want to start or continue your career with us? If you have a passion for people management, customer service, enjoy working in the community, and can demonstrate how you will lead and contribute to our retail team, apply below and start your journey with us. Together, lets create a welcoming, efficient, and safe shopping experience for everyone!

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