Spa Manager - North Wales

Spa Manager up to 26k - 28K

We provide unforgettable holidays for adults looking to relax, unwind, and rejuvenate. Our spas are havens of tranquillity, offering a range of treatments, therapies, and amenities designed to promote relaxation and well-being. As a Spa Manager at Bodelwyddan Castle you will play a pivotal role in ensuring that our guests leave feeling revitalised and pampered.

Key Responsibilities:

• Oversee daily operations of the spa, ensuring exceptional service and a welcoming atmosphere for all guests
• Manage and train a team of skilled therapists and spa professionals, fostering a culture of excellence and teamwork
• Develop and implement innovative spa treatment menus and packages that align with our brand standards
• Maintain high levels of cleanliness and safety throughout the spa, adhering to health and safety regulations
• Build strong relationships with guests, addressing their needs and ensuring their expectations are exceeded
• Monitor spa performance, analysing trends and implementing strategies to enhance guest satisfaction and drive revenue growth.

What We're Looking For

• Proven experience in spa management or a similar role within the hospitality industry
• Strong leadership skills with the ability to inspire and motivate a diverse team
• Passion for health and wellness, with a solid understanding of spa treatments and therapies
• Excellent communication and interpersonal skills, creating a friendly and approachable environment for guests and staff alike
• Creativity and innovation to develop unique spa offerings that stand out in the marketplace

The benefits of working with us

• Potential live in available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to numerous discounts offers with many national brands and retailers.
• A fantastic opportunity for career development through external recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% Discount to you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at : Warner.leisurerecruitment@bourne-leisure.co.uk