Deputy Store Manager

Deputy Store Manager Godalming

Who are we?

WerePets at Home, one of the UKs leading pet care businesses. If you love pets, you might already be familiar with ourPet Care Centres,Pets Grooming salons, andVets for Petspractices. OurPet Care Centresare community-focused stores, where local teams help local pet owners care for their pets with expertise and passion.

Whats the role?

Were looking for aDeputy Store Managerto join our team inGodalming. Reporting to theStore Manager, youll be a key part of ourretail management teamand take full responsibility for the store when theStore Manageris unavailable. Youll play a vital role in ensuring the smooth running of all aspects of the store, fromrecruitmentandstock controlto maintaining highstore standardsandcustomer service.

Your key responsibilities will include:

• Leading and inspiring your team to ensure a fun, productive, and customer-focused environment.
• Maximising salesand ensuring your team performs across all key KPIs.
• Managing store operations, including recruitment,stock management, and compliance with health and safety.
• Taking on the role ofDuty Managerin the absence of theStore Manager.
• Being hands-on, driving the stores success by leading from the front.

We provideindustry-leading trainingand support, equipping you with everything you need to deliver exceptional customer service and help us become theBest Pet Care Business in the World.

About our store

The Pets at Home store inGodalmingis ideally positioned near a range of local amenities, making it a convenient and enjoyable place to work. Just a short walk from the store, Godalmings charmingtown centreoffers a variety of independent shops, cafes, and restaurants, perfect for grabbing lunch or taking a stroll. Nearby, youll find picturesque riverside walks along theRiver Wey, providing peaceful scenery and a relaxing atmosphere. For everyday essentials, severalsupermarketsandconvenience storesare easily accessible in the area. With nearbytransport links, includingGodalming and Farncombe railway stations, commuting to and from the store is simple and accessible. This combination of a welcoming community, natural beauty, and local amenities makes Godalming an attractive location to work.

Who are we looking for?

• You have at least1 years management experiencein aretail environment.
• Passionate aboutretailwith a proven track record of delivering excellent results and maintaining high standards.
• Flexible to work a7-day shift pattern, including weekends and bank holidays.
• A strongteam playerwith exceptional communication skills, able to engage and motivate your team.
• Ready to undertake6 months of comprehensive training, covering everything fromcustomer serviceandhealth & safetytopet care.

Your Benefits

We reward and recognise ourretail management teamwith a variety of benefits that support your well-being and career growth. Heres what you can expect:

• Annual bonusopportunities.
• 28 dayspaid leave (rising to33 daysafter 2 years), including 8 bank holidays.
• Birthday day off enjoy a paid day to celebrate!
• Life Assurance 4 times your annual salary.
• Company pension contributionof 4%.
• Colleague discountof 20% across Pets at Home, Pets Grooming, and Vets for Pets, plus 30% off our own brand products.

Pets just see people. They arent biased and they dont discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience dont perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

Apply Now

If youre ready to take on the exciting challenge ofDeputy Store ManagerinGodalming, dont wait! Apply now, as we may close this vacancy early due to the high volume of applications. Make sure you dont miss out on this opportunity to join a leading retailer and grow your career.

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