Infrastructure Analyst

Infrastructure Analyst

Maidstone

Circa £47,000 per annum?dependent upon your knowledge and skills

Permanent, Full Time

Interviews will be held on Tuesday 10th and Wednesday 11th December 2024

It's?a great time to join our client as they're?an efficient, local, visible and listening organisation, providing sustainable homes and communities. They've?an established track record for building quality homes and investing in their local communities.

They're?excited to recruit for this role and appoint an Infrastructure Analyst to join their Business Change directorate.

What you'll be doing

The Infrastructure Analyst is a key member of the Service and Infrastructure team and will ultimately be responsible for maintaining and enhancing their IT infrastructure.

You will ensure the reliability, security, and efficiency of servers, networks, and other infrastructure components as well as provide 2nd and 3rd line support.

Working closely with the Service and Infrastructure Manager, IT Service Delivery Analysts, and Security Analyst, you will deliver robust and scalable IT services that support our operational needs.

Some of the core responsibilities of the role includes

• Administration of their cloud and on-premise server & network infrastructure

• Contributing to daily stand-ups to identify key priorities

• Evaluating new technology solutions and supporting R&D efforts

• Manage changes to production systems following our change control processes

• Providing advanced 3rd line support for core MS solutions & business systems including Office 365 / Teams/ InTune, Exchange Online, Active Directory / Azure AD, SQL servers, MRI, Virtual Desktop technologies (AVD) and telephony

• Documenting & sharing knowledge within their department

• Supporting Disaster Recovery, Business Continuity efforts and Cloud Backup Systems

• The creation and maintenance of documentation for infrastructure configurations, processes, and procedures

• Training and support to IT Service Delivery Analysts and other staff as needed

More about you. What can you bring?

• A professional certification such as CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator, or similar

• Experience in a similar role

• Proven experience in IT infrastructure management and support

• Experience with virtualisation technologies, such as Azure IaaS & Hyper-V

• Familiarity with IT service management frameworks (e.g., ITIL)

• Strong technical expertise in managing servers, networks, storage, and cloud services

• Knowledge of security principles and practices, with experience in implementing and maintaining security measures

• Excellent problem-solving skills and the ability to troubleshoot complex technical issues

• Effective communication and interpersonal skills, with the ability to collaborate with team members and stakeholders

When and where you'll be doing it

You will enjoy a 37-hour working week and earn an annual salary of £47,00 per annum dependent upon your knowledge, skills and experience.

Their head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation, this will be the main place of work for the role.

This role is mainly based in the office but after the probation period you will have the flexibility to work from home 1-2 days a week.

What will you get in return?

Creating an environment which enables their people to thrive is crucial for them and their Total Reward package goes beyond your salary, designed to support you throughout your working life here.

Youll get:

• 28 days annual leave per year (plus bank holidays)

• Company Pension contribution and life assurance

• Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.

• An annual Wellbeing Fund

Equality, Diversity and Inclusion

Theyre committed to building diverse talent and believe their strengths as a team come from having many unique perspectives. They have opportunities for colleagues to work flexibly, allowing them to build a healthy, vibrant and inclusive organisation which encourages everyone to be themselves at work.

No matter what your ethnic origin, gender, sexual orientation, marital status, religion, age or disability status, youll get all the opportunities, support and respect youd expect from them. They're committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities.