Events and Activities Supervisor - Epsom, Surrey

Events and Activities Supervisor - Epsom, Surrey

The Royal Automobile Club is an exclusive world-class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.

Benefits of working at the Royal Automobile Club:

• Annual staff bonus


• Free meals on duty


• Paid birthday day off


• Generous pension


• Free onsite parking at Woodcote Park clubhouse


• Free shuttle bus from Epsom station


• Perkbox discount scheme


• European RAC cover


• Employer-paid health cash plan


• 24/7 Employee Assistance Programme


• Staff parties

Purpose of the role:

To oversee the programme of activities and parties at the Walled Garden, seeking to ensure the very highest standards of service to Woodcote Juniors, members and guests. To lead on allocated areas of development within the site and to be an onsite Supervisor to the whole Walled Garden facility. To provide clear communication to staff and members on operational matters.

40 hours per week working 5 days over 7 days to include weekends and bank holidays.

Responsibilities:

• Lead the party and activity offering, from liaising with external coaches, to ensuring that all items of procurement are completed in a timely manner.


• Ensure the Walled Garden camps, sessions and parties are delivered to the highest standard, with exceptional level of attention to detail.


• Ensure frequent and relevant communications are undertaken between all areas of Walled Garden staff.


• Previous demonstrable experience in leading a team, preferably in a leisure environment


• A team player and driven to always do the best job possible.


• Ensure that the booking management and point of sale systems are monitored and controlled in order to provide smooth and consistent service, both front and back office.


• Ensure compliance with the rules of the Clubhouses Health and Safety Policy.


• Ensure all safeguarding measures are being taken to protect members and staff.

About you:

• Experience and a passion for delivering exceptional customer service


• Exceptional organisational skills


• Strong level of attention to detail


• Be approachable and confident


• Excellent communication skills


• Good computer knowledge

Club Values: HEARTS

Heritage - Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club

Excellence - Excellence is not an achievement; it is something we strive for every day.

Accountability - Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.

Respect - Showing consideration and understanding to our members and colleagues.

Trust – Acting with fairness, honesty and integrity.

Sustainability – Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.

Please visit our website for more information about our Club Vision and Values.

What to expect:

• All applications will be reviewed


• Immediate interview dates available


• Closing date 29 November 2024