Optimizer/Scheduler

Scheduler/Optimizer

$19/hr

We are seeking aScheduler/Optimizer to work in our San Bernardino, CA location. This person is a valued member of the team and is responsible for optimizing service requests so that trips are routed in a way that maximizes on-time performance and meets customer expectations.This position must be proficient in the Trapeze software and its best use practices. He/she creates initial routes in Trapeze and then makes manual adjustments for improved performance.

Job Responsibilities:

Research and analyze scheduled trip requests using the Trapeze Scheduling software.

Match trip requests to a route that will ensure timely pick-up from origin or arrival to destination.

Analyze batched trips to ensure they are optimized on the assigned route.

Research and correct schedule violations, on-board violations, incorrect vehicle capacitiesand trips that are requested outside of the defined service area.

Ensure that at the end of the scheduling process, OTP goals are reachedand route schedules are adequate to allow for timely performance.

Additional duties as assigned.

Talent Requirements:

Minimum of one (1) year experience using Trapeze in a scheduling environment.

Excellent knowledge of the OmniTrans service area.

Ability to work independently.

Ability to multi-task and prioritize work assignments.

Basic computer skills and ability to operate Microsoft Office products.

Ability to communicate effectively and work in coordination with other departments is critical.

High School diploma or equivalent.

Must have excellent customer services skills.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more atwww.TransdevNA.comorwatch an overview video.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: PleaseClick Herefor CA Employee Privacy Policy.

Job Category: Call Center / Dispatch / Reservationist / Scheduler

Job Type: Full Time

Req ID: 3744

Pay Group: UD5

Cost Center: 55459

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.