Door Attendant

An opportunity has arisen for a Door Attendant to join us at Jumeirah Carlton Tower.

The main duties and responsibilities of this role are:

• To load cars for departing guests, ensuring a polite manner and courteous farewell, remembering to confirm the number of pieces with the departing guest


• To unload luggage from the cars for arriving guests, following health and safety manual handling guidelines.


• To direct and escort guests to reception announcing them by name


• To ensure that the hotel's driveway and main entrance and car-park are clean and free of traffic at all times, ensuring that all defects are reported to the concierge or placed directly into Hot Sos.


• To liaise with the valet parking attendant on arriving and departing guest vehicles, ensuring that all vehicles are checked thoroughly prior to acceptance/handover.


• To assist with moving of guest vehicles to the entrance of the car-park if required.


• To provide red carpet service for VIPs and Weddings.


• To call for a taxi for the guest upon request.


• To offer various information to guest regarding the hotel services, facilities as well as general information.


• Reports any incidents, complaints, suspicious persons or safety hazards immediately.

About you:

• Must have UK driving license and experience with driving luxury vehicles.


• Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment.


• Strong customer service skills with the ability to provide personalized service to discerning guests, ensuring their needs are met with efficiency and professionalism.


• Familiarity with luggage handling procedures, including proper lifting techniques and care for guests' belongings, to maintain the hotel's high standards of service.


• Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment, while maintaining attention to detail and upholding the hotel's brand reputation.


• Flexibility to work weekends and holidays, to ensure seamless guest service.

About the Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes…

• Competitive salary + excellent service charge


• 28 holidays inclusive of Bank Holidays


• Extra holiday for significant Birthdays (21.30.40. etc.)


• Life insurance


• Next pension


• Jumeirah perks website access – discount


• F&B and Spa treatment discount


• Lieu day if you work on Bank Holidays


• Dry cleaning of uniform or Business attire


• Meals on duty


• Employee assistance programs


• Wellness benefits – Chiropodist, Flu jabs, and more!


• Taxi service after hours


• Social events & recognitions programs


• Ongoing training & development


• Weeding/Baby gift


• Cycle scheme


• Internal transfer scheme


• Eye test and discount for VDU users


• Dental cash back plan


• External transfer scheme