IT Technical Coordinator

General Description: Greenview Group is a vibrant and rapidly expanding company within the Mechanical, Electrical, and Facility Management sectors. We are experts in providing services for a variety of industries including commercial, domestic, and the public sector throughout the UK and Ireland. The Group consists of B.I. Electrical Services, Bel-Air Services, Greenview Gas, Central Heating Services, and Electrical Services Southern. In line with our ongoing strategy for transformation and growth, we are on the lookout for a dedicated IT Technical Coordinator to join Greenview Group to manage key business software applications, infrastructure landscape, including ERP. Someone who can translates business needs into technical requirements and helps deliver the required functionality This role will be based in our Carryduff office. Responsibilities: Strategy and Commercial Research and implement cost effective IT solutions for Greenview Group. Maintain a local cost-effective budget for IT Department. Applications Assure and liaise with external IT providers to develop and optimise Greenview Group productivity. Assure data quality of integrated IT platforms, including infrastructure and applications. Provide applications support for other locations e.g., BI Electric, Bel-Air and CHS. Ensure application lifecycle management activities are performed timely e.g., upgrades, regression testing for customisations, decommissioning of components etc. Assess business requirements impacting application landscape. Engage application development and maintenance team to plan and execute the approved changes. Maintain application catalogue for key business applications, including total cost of ownership and underlying technical stack. Collaboration Liaise with managers and other staff on the introduction and use of computer equipment and associated systems to full quality solutions deployment. Assure maintenance services levels from third party contractors and maintenance companies. Maintain external contacts and contracts with third parties relevant to Greenview IT. Manage third-party IT contractors. Hardware Implementation of new, transition, or modified computer hardware and software including setting up and training where necessary. Maintain IT inventory of IT hardware and consumables. Advise on, rationalise, and coordinate network alterations including relocation of outlets and sites for workstations. Monitor and maintain Greenview Group or outsourced servers and communication links. Assure full systems documentation of PC locations, specifications, and licensing requirements. Communications Monitoring network traffic and fault level tolerance on servers, hubs, routers, and other networking equipment, taking corrective action as necessary to maintain an uninterrupted service to users. Controls of server access, levels and e-mail accounts including e-mail maintenance. IT Troubleshooting Create, modify, make ready disaster recovery procedures for key business applications. Carry out fault diagnosis of hardware and software faults, including effecting repairs, fault reporting and provision for future security / reliability. Identify, interrogate, and define IT problems on the network, software and hardware, and implement logical andeffective solutions. Manage technical issues arising from software or hardware faults, liaising with users, help desks, engineers and external consultants as required. Maintain robust system back-up procedures. Knowledge/Skills, Expertise and Education Requirements Good operating knowledge of Microsoft servers, Windows and other Office applications. Keen and enthusiastic to develop IT architecture and applications. Able to build good professional relationships at all levels both inside and outside of the business. Working knowledge of Visual Basic, SQL and server architecture. Ability to prioritise workload and plan. Effective problem-solving skills. Ability to analyse data effectively. Good communicator at all levels. Ability to manage time effectively. Committed and hardworking. Additional Information Greenview Group is dedicated to providing equal employment opportunities, offering competitive salaries that correspond with experience levels. Our company, guarantees that the chosen applicant will have the chance to broaden their skills and gain diverse experience within a stable and prosperous setting.

Location: Belfast, GB

Posted Date: 11/29/2024