Rental Agent

Position: Part-Time Rental Agent (Evenings & Weekends, 46-hour shifts, 4-16 hours per week) Location: Belfast City Airport, Belfast International Airport, Belfast City Centre Salary: £12.50-£13.50 per hour depending on experience About Us: SIXT Rent a Car is a global leader in vehicle rental services, renowned for our premium fleet, exceptional customer service, and strong international presence. As we continue to expand in Northern Ireland, were looking for passionate, customer-focused individuals to join our team at Belfast City Airport. We pride ourselves on fostering a supportive and dynamic working environment, where opportunities for growth and development are plentiful. Whether you have previous experience or are eager to learn, we provide full training to the right candidate. About the Role: As a Part-Time Rental Agent, youll be the face of SIXT, responsible for providing a smooth and efficient rental process for our customers. Your role will include: Renting Vehicles: Assisting customers with their vehicle hire needs, managing bookings, and offering expert advice on available vehicle options. Checking in Returned Vehicles: Inspecting vehicles for any damage, noting mileage and fuel levels, and ensuring each car is ready for the next customer. Fleet Management: Helping manage vehicle availability, coordinating vehicle deliveries and returns to keep operations running smoothly. Administrative Duties: Completing rental paperwork, updating customer information, and responding to inquiries both in person and over the phone. This is an exciting opportunity for someone who enjoys working in a dynamic environment and thrives on delivering high-quality customer service. Essential Criteria: Customer Service Excellence: Friendly, approachable, and able to build rapport with customers in a professional and efficient manner. Organisational Skills: Strong ability to manage multiple tasks simultaneously in a fast-paced, deadline-driven environment. Driving License: A valid full driving license and must be over 21 years of age for insurance purposes. Ability to provide a clean Access NI (background) check for Airport Pass. Flexibility: Ability to work evenings, weekends, and holidays as required. Desirable Criteria: Previous Experience: Experience in tourism, hospitality, or customer service is beneficial, but not essential as training will be provided. Knowledge of Rental Processes: Familiarity with vehicle rental systems or similar customer service operations is an advantage. Problem-Solving Skills: Ability to handle unexpected situations and resolve customer issues quickly and effectively. What We Offer: Competitive Salary: Attractive salary based on experience. Flexible Part-Time Hours: Enjoy a flexible schedule, with shifts primarily during evenings and weekends. Global Perks: Discounted car hire rates at SIXT locations worldwide. Free On-Site Parking: Convenient free parking during your shifts. Career Progression: Opportunities for career advancement within a global leader in the rental industry. How to Apply: If youre passionate about customer service and looking for a flexible part-time role, wed love to hear from you! Please send your CV and a brief cover letter outlining why youre interested in the role by clicking Apply below. Join Sixt and become part of a global brand known for premium service and an exceptional customer experience!

Location: Belfast, GB

Posted Date: 11/29/2024