IRIS Recruitment
Tenancy Sustainment Officer
Job Location
Swan Village, United Kingdom
Job Description
Tenancy Sustainment Officer
West Bromwich and surrounding areas
£24,512 per annum
Full Time, Permanent
A fulfilling and exciting opportunity has become available for a Tenancy Sustainment Officer to join our clients Housing Association.
The business supports vulnerable individuals and households. They provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.
Purpose of the role
They are looking for a flexible, approachable individual with the ability to respond appropriately to challenging behaviour. You will be customer-focused and have the ability to plan and prioritise effectively.
You will have good general IT skills and an understanding of the need for confidentiality.
They offer the following benefits:
They are committed to safeguarding and promoting the welfare of children, young people and adults accessing their services. They expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks.
Location: Swan Village, GB
Posted Date: 11/29/2024
West Bromwich and surrounding areas
£24,512 per annum
Full Time, Permanent
A fulfilling and exciting opportunity has become available for a Tenancy Sustainment Officer to join our clients Housing Association.
The business supports vulnerable individuals and households. They provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.
Purpose of the role
- To understand the complex needs of tenants, licensees, or occupants of their properties within the context of Supported Exempt Accommodation.
- To deliver a consistently high customer service which enhances the quality of life for tenants by providing safe, secure, and attractive environments, creating sustainable communities.
- You will be expected to contribute to the maintenance and development of the Association's values, culture, and ethos.
They are looking for a flexible, approachable individual with the ability to respond appropriately to challenging behaviour. You will be customer-focused and have the ability to plan and prioritise effectively.
You will have good general IT skills and an understanding of the need for confidentiality.
They offer the following benefits:
- Salary up to £24,512.00 per annum for 37.5 hours per week,
- Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year)
- Training and career advancement
- Discounted Goods and services
- Pension
- Access to Westfield Health and Westfield Rewards/Discounts
- Access to CALM app
- Life Assurance (4x Basic annual salary from the start of employment)
- Multidimensional wellbeing programmes and family-friendly policies for staff
- Refer a friend policy
They are committed to safeguarding and promoting the welfare of children, young people and adults accessing their services. They expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks.
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Location: Swan Village, GB
Posted Date: 11/29/2024
Contact Information
| Contact | Human Resources IRIS Recruitment |
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