Work controller

Work Controller Full time, Mon- Fri Excellent Holidays Initial 3 month contact £14.59p/h (£28,000+) Belfast area CPL are delighted to partner with NIs leading water group seeking a Work Controller based in the Belfast area who pride themselves on their positive company culture. Whats in it for you? *£28,000+ *Excellent holidays *Pension *Learning and progression opportunities *Supportive team The role: *Work collaboratively with Intelligent Operations and Production Lines colleagues, sharing information and communicating effectively to optimise service delivery for our customers. *Authorise and control NI Water staff /contractors working on our assets / network, enabling a permission to operate philosophy, to minimise disruption and promote a calm network. *Extract data and present in a manner that conveys the information in a clear and concise manner, appropriate to the audience. *Prepare and distribute regular and ad-hoc reports, providing your managers, colleagues and Production Lines with useful information / recommendations, influencing and facilitating quick decision making. *Take ownership of process documents ensuring they are fit for purpose and recommend improvements that would enhance service delivery. *Identify and recommend more efficient ways to deliver a quality customer service, contributing to an ethos of continuous improvement. *Ensure understanding and compliance with NI Water Health and Safety standards and associated processes. What you need: 1.A minimum of fives GCSEs, including English Language and Mathematics, or equivalent. OR Two years experience in a customer centric role, analysing and interpreting system data. 2.Experience of communicating effectively across a diverse range of stakeholders, using various communication methods. 3.Experience of working to challenging targets / deadlines, in a regulated and / or customer service environment. If this sounds like the role for you APPLY today or get in touch with Fionnan! Skills: MS office Excel Utility Benefits: Paid Holidays Parking Pension

Location: Belfast, GB

Posted Date: 11/29/2024